Human Resources Advisor

About Arborvitae Care Services (ACS):

We provide social care services for children and young people aged 8-17.

At Arborvitae Care, we know the work we do truly changes the lives of the young people in our care. We are passionate about creating an inclusive, supportive, and values-driven working environment. Our core values Growth, Integrity, Community, Protect, and Inspire guide everything we do. You’ll be joining a friendly and growing team where your ideas and contributions will be genuinely valued.

Job Purpose:

Are you a confident and proactive HR professional looking to make a real impact? Join Arborvitae Care and play a key role in shaping a positive, consistent, and compliant working environment. We’re looking for an experienced HR Advisor to support our managers and teams with expert guidance across a wide range of HR matters, from employee relations to policy implementation and people-focused projects.

About the Role:

As our HR Advisor, you’ll be instrumental in supporting the delivery of Arborvitae Care’s HR strategy. You’ll partner with managers across the organisation to provide timely, customer-focused advice, helping to navigate complex employee issues while supporting positive people management practices. This is a varied and hands-on role where no two days are the same, perfect for someone who enjoys working collaboratively, influencing change, and driving HR best practice in a values-led environment.

Key Responsibilities:

• Provide high-quality, solution-focused HR advice to managers on complex and sensitive employee relations issues.
• Coach and support line managers in applying HR policies and best practices with confidence.
• Support disciplinary, grievance, absence management, and other employee casework, including investigations and hearings.
• Deliver training and upskilling to managers, empowering them to manage their teams effectively.
• Build strong working relationships across the business to understand team needs and provide tailored HR support.
• Collaborate with the wider HR team to roll out initiatives, drive change, and embed organisational values.
• Maintain accurate HR records and support the monitoring of HR trends, risks, and opportunities for improvement.
• Contribute to the development and review of HR policies and ensure ongoing legal compliance.
• Champion a proactive, consistent, and employee-focused HR service at all times.

Person Specification:Essential Skills & Experience:

• CIPD Level 5 (or equivalent experience)
• Previous experience as an HR Advisor or HR Officer in a busy, generalist HR environment.
• Strong understanding of employment law and HR best practices.
• Proven ability to resolve employee relations issues confidently and effectively.
• Excellent communication skills both written and verbal with a tactful, professional approach.
• Analytical and problem-solving mindset with great attention to detail.
• Able to manage multiple priorities in a fast-paced, growing organisation.
• Confident working with stakeholders at all levels and handling confidential information.
• Proficient in Microsoft Office (Word, Excel, Outlook, etc.).
• Adaptable, collaborative, and committed to personal and professional development.

Benefits:

• Enhanced holiday scheme, increasing with service
• Birthday Day Off
• NHS Cash Plan Top up
• Life Assurance X3
• Free Blue Light Card
• Access to industry leading training
• Clear, career progression plan with our “Roots to Growth” scheme
• Supportive Leadership Team