Relationship Manager

Relationship ManagerFull-Time, based in CardiffSalary - £35K

The Relationship Manager is responsible for the delivery of key A&B Cymru programmes and services and acts as a primary point of contact for businesses across South & West Wales.

The role requires highly developed influencing skills and an instinctive approach to problem-solving. The successful candidate will also be creative, dynamic, proactive and highly efficient. 

Responsibilities include:

•  To promote A&B Cymru’s mission and services and provide information and advice on the charity’s work to business and the arts;
•  To proactively and efficiently account manage the majority of South & West Wales Business Members;
•  To support the co-ordination and administration of Business Membership across Wales, ensuring income is carefully monitored and renewals are timely and efficient;
•  To support the recruitment of new Business Members for South & West Wales, working closely with the Business Development Director;
•  To support the recruitment of sponsors for A&B Cymru’s events;
•  To co-manage the Professional Development Programmes in South & West Wales, working closely with the Head of Arts and other team members;
•  To write regular case studies for use on A&B Cymru’s website and other promotional methods;
•  To keep accurate records and assist with A&B Cymru’s reporting to the Board, the Arts Council of Wales and other funders, as required;
•  To assist in the promotion of A&B Cymru through website and Social Media;
•  To assist and support the Chief Executive in any other work which might be reasonably required;
• To maintain the highest professional standards of ethics and practices upheld by A&B Cymru.

Essential skills & knowledge:

·     Highly developed and confident communication and influencing skills, both written and verbal

·     Ability to analyse and understand, thinking laterally to identify creative solutions to business challenges

·     Highly developed interviewing skills – ability to listen and question

·     Accomplished planning, organisational, administrative and time management skills

·     Proficient Presentation skills

Essential experience

·     A minimum of three years’ management experience in an arts or business environment

·     Proven track-record of partnership development or collaborative working

·     Experience of the private and / or arts sector and awareness of the major issues facing both

·     Customer Care background

Essential personal attributes and attitude:

·     Excellent interpersonal skills and credibility with professionals from a wide range of backgrounds

·     Open, positive and engaging team player with the drive to work independently

·     Discreet and able to deal with confidential, sensitive information

·     Diplomatic and calm under pressure

·     Flexibility and willingness to travel as required and to attend events

·     Genuine interest in and enthusiasm for the work of A&B Cymru and knowledge of the arts in Wales

·     Commitment to quality

·     Comprehensive understanding of Wales – its economy, governance and culture

For full details and a Recruitment Pack, please visit: https://aandb.cymru/arts-jobs/job/2785/ or e-mail contactus@aandbcymru.org.uk

PLEASE NOTE: We are unable to accept applications without a completed Recruitment Pack.Closing date for applications: 12pm, Monday 16 March

Interviews: Tuesday 24 March