B&M Retail logo

Security Officer

B&M Retail
Department:Customer Service
Type:ON-SITE
Region:Swansea, Wales
Location:Swansea, Wales, United Kingdom
Experience:Entry level
Estimated Salary:£20,000 - £25,000
Skills:
CCTV MONITORINGLOSS PREVENTIONHEALTH & SAFETYCUSTOMER SERVICECOMMUNICATIONINVESTIGATION
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Job Description

Posted on: March 5, 2026

We are currently recruiting for a Retail Security Officer to join our Gendros/Swansea team!Our Retail Security Officers are full time and offer a great variety of shifts to work including in the daytime, evenings and at weekends. As a Retail Security Officer, You Will Work Alongside Our Store Management Team To Meet Loss Prevention Objectives And Ensure The Safety Of Our Colleagues And Customers. You Will Also

  • Observe and report any incidents in store
  • Monitor CCTV footage, in line with company policy & procedures
  • Adhere to and enforce Health & Safety guidelines
  • Conduct internal investigations into stock loss, fraud and theft

The role of Retail Security Officer can be challenging at times but also rewarding and offers great progression within Profit Protection and our wider teams. Our ideal Retail Security Officer candidate will be vigilant, assertive and a helpful team player with a passion for security & delivering great service!It Is Essential That Applicants Have The Following

  • Good customer service skills, able to challenge politely but firmly, where applicable
  • Patience and the ability to follow instructions whilst staying calm in pressured situations
  • A balanced sense of judgement, strong work ethics, honesty and integrity
  • Effective & clear communication skills, both verbal and written

At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more! For further information clickhttps://careers.bmstores.co.uk/our-bm-benefits/B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans; there really hasn’t been a better time to join us! B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.

Originally posted on LinkedIn

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