Facilities Administrator

Camphill Community Glencraig is currently recruiting for the following vacancy:Facilities Administrator (25/78/FA/WEB) The Facilities Administrator will be responsible for efficiently managing the facilities helpdesk and ensuring that all compliance-related administrative tasks are completed accurately and on time. This role demands strong organizational abilities, attention to detail, and excellent communication skills. The ideal candidate will have extensive experience in facilities management, helpdesk operations, and compliance administration.

• Please Note this role does not currently meet the criteria set by the UK Home Office for the Tier 2 Health and Social Care Visa *

Closing date: 4pm Tuesday 18th November 2025 Salary: 5 point incremental scale £25,681 £27,261 increasing with length of service. Hours of Work: 37.5 hrs per week Monday Friday 8.30am to 4.30pm Length of Contract: Permanent Essential Criteria

• 5 GCSEs grades A-C or equivalent including English and Maths or equivalent
• 2 years' experience in a helpdesk, scheduling, administration or customer service role with a strong background in areas such as helpdesk operations and compliance administration.
• Excellent organizational and multitasking skills.
• Strong communication and customer service skills.
• Advanced proficiency in Microsoft 365 apps and services (Word, Excel, Outlook, PowerPoint, Teams, Sharepoint)
• Experience using facilities management software (e.g., Symphony MIS, Eworks, Ostara, Omni ledger) or ERP systems or MIS (e.g Sage)
• Familiarity with compliance regulations and health and safety standards.
• Highly organized and able to prioritise, meet deadlines, and handle competing demands in a fast-paced environment with meticulous attention to detail.
• Proactive and capable of working independently.
• Ability to manage multiple tasks under pressure and meet deadlines.
• A team player with a positive attitude and a commitment to continuous improvement.

Desirable Criteria

• Level 3 in Facilities Management or Equivalent
• NVQ level 3 in Business Administration or Equivalent
• IOSH Managing Health and Safety
• Previous experience in maintenance management, preferably in a social care or healthcare setting.
• Ability to work autonomously
• Knowledge of and interest in the voluntary sector

Skills Facility Assistance Office Duties Administrative management Administrative Office Administration Answering Telephones Clerical Benefits Group Life Assurance Paid Holidays Parking Pension Fund