Human Resources Operations Coordinator

HR Operations Coordinator - Temp role for 3 months.

Successful businesses rely on great ideas and exceptional people. We support a diverse range of clients, from innovative start-ups to global organisations, by helping them protect and develop their most valuable assets and get the best from their people.

We are proud of our collaborative, inclusive culture, built on values of bravery and kindness. Our people are highly skilled, passionate about what they do, and enjoy working in an environment where they can truly thrive. With a large, internationally minded team and strong global connections, we deliver high-quality legal and people-focused solutions across multiple jurisdictions.

About the HR Team:

This role sits within a well-established Human Resources team of approximately 30 professionals, covering a range of HR specialisms. The team works closely together to deliver an excellent employee experience across the full employee lifecycle.

About the Role:

Working within People Operations and the wider HR team, this is a generalist HR operations role supporting the day-to-day delivery of HR and payroll processes. You will work proactively with colleagues across the team, providing high-quality support to your assigned client groups.

The role offers exposure to HR systems, payroll, onboarding, and operational HR, and is ideal for someone who enjoys being at the heart of a busy HR function. You will act as a first point of contact for HR queries, providing a responsive, customer-focused service.

To be successful, you will be thoughtful, resourceful, team-oriented, and solutions-focused.

Key Responsibilities:HR Operations & Employee Lifecycle

• Acting as the first point of contact for HR-related queries
• Managing the full new joiner/onboarding process, including:
• Drafting offer letters and contracts
• Creating and maintaining HR system records
• Coordinating with IT and other departments to ensure smooth onboarding
• Managing leaver processes and liaising with HR colleagues and payroll
• Preparing contractual change documentation (e.g. changes to hours, role, location, promotions)
• Providing day-to-day guidance on HR policies, procedures, and processes

Payroll & Systems

• Supporting payroll processes and responding to payroll-related queries
• Carrying out payroll reconciliations
• Maintaining accurate and timely data within HR systems, including salary, benefits, hours, and personal details
• Supporting data audits and ensuring system accuracy

Process Improvement & Team Support

• Ensuring HR processes are well documented and continuously improved
• Responding to queries within agreed service levels
• Supporting colleagues during peak workloads or periods of absence

About You

You will be professional, highly organised, and confident in your communication. You’ll enjoy working in a fast-paced, collaborative environment and be comfortable managing multiple priorities with a proactive mindset.

Desired Experience

• Experience working within an HR team
• Experience supporting payroll processes
• Experience using HR systems

Skills & Attributes

• Customer-focused with the ability to communicate confidently at all levels
• Strong attention to detail and organisational skills
• Curious, analytical, and solutions-oriented
• Ability to work calmly and efficiently under pressure
• Understanding of HR operations and payroll fundamentals (e.g. statutory payments, HMRC processes)
• Strong commitment to confidentiality and data protection