Proactive Sales Support Executive

Proactive Sales Support Executive

Newport Sales & Technical Office

About Us

We’re a growing business with a strong reputation for delivering innovative solutions and outstanding customer service in acoustic floor treatments, underfloor heating systems and technical insulation boards. Our Newport sales and technical office is a hub of collaboration, where we support clients across the UK and work closely with our external sales team to drive success.

About the Role

We’re looking for an enthusiastic Proactive Sales Support Executive to join our team. You’ll play a key role in supporting external sales managers, keeping our sales process on track, and ensuring customers receive the best possible service. This role is offered on a full-time basis, but part-time applications will also be considered.

What You’ll Be Doing

• Track projects, chase quotes, and update the CRM system
• Book meetings, site visits, and CPD presentations for the external sales team
• Provide day-to-day admin support for sales managers
• Build strong customer relationships and deliver excellent service
• Meet call, appointment, and booking targets to support regional sales goals
• Log all customer interactions and correspondence in the CRM

What We’re Looking For

• Strong organisational and time management skills
• Excellent communication and people skills
• Confident with Microsoft Office and CRM systems
• Proactive, motivated, and able to work independently and in a team
• Attention to detail and accuracy
• A customer-focused mindset

Salary & Benefits

Salary: £25,000–£30,000 per year (depending on experience)

Benefits include:

• KPI Bonus Structure
• Pension Scheme
• Money saving with retail discounts via company portal
• Cycle to Work Scheme
• Staff recognition scheme
• Company events
• Free flu jabs & eye testing

What We Offer

• A supportive and collaborative team environment
• Ongoing training and development opportunities
• The chance to grow your career in sales and customer support
• An opportunity to make a real impact on regional and national sales success

If you’re proactive, organised, and enjoy working in a fast-paced sales environment, we’d love to hear from you!

Job Types: Full-time, Part-time, Permanent

Work Location: In person