Security Service Engineer - Bristol, Taunton, Swindon, Bath

Security Service Engineer | South West England | £34,000 - £38,000Benefits

• Competitive salary of £34,000 with the potential to earn up to an additional £2,000 annually based on performance.
• Paid travel time after the first 30 minutes and premium rates for overtime.
• Comprehensive employee benefits programme, including health care and life insurance.

Key Responsibilities

• Conduct routine servicing and repairs of various security systems, ensuring compliance with current standards.
• Meet and exceed maintenance and fault resolution targets to enhance customer satisfaction.
• Demonstrate system functionality to clients, explaining potential issues and solutions effectively.
• Participate in an on-call rota for after-hours support and troubleshooting as required.

Requirements

• A minimum of 3 years of relevant experience in the security industry, particularly in service and repair roles.
• Proven knowledge of various intruder alarm panels and CCTV systems, including Galaxy, Castle, and Scantronic.
• Excellent communication and customer service skills to interact effectively with clients.
• A valid UK driving licence and a checkable work history are mandatory.

This position involves providing essential servicing and maintenance for security systems, including intruder alarms, CCTV, and access control solutions. The role is vital in ensuring the safety and security of clients' premises while delivering excellent customer service.