Human Resources Account Manager

HR Account Manager

Remote Working

Conundrum is an independent, bespoke HR & executive search consultancy with an exciting and high-profile group of clients. We specialise in building close working partnerships with our clients across a variety of sectors including design, sports, retail, travel, financial services and more. We’re a hands-on team, really getting to know the people and businesses we work with to offer dedicated support that suits what our clients actually need and helps both people and business flourish.

We have an exciting new opportunity for an HR Account Manager to join our small, friendly team.

Organised and accurate, you’ll provide excellent customer service and administrative support to your own dedicated clients by email, phone, video call and (on occasion) in person: responding quickly and efficiently to queries; building friendly working relationships; preparing and issuing documents; updating our cloud-based HR admin software; recruitment administration; and ad hoc research and analytical projects.

The ability to manage and prioritise your workload will be key to success in this busy, frequently pressurised position, along with the confidence to take responsibility for the HR inbox and day-to-day administration of a variety of tasks for your clients. Organised and accurate, you will be an excellent communicator with a friendly manner and have great IT skills (particularly Outlook, Teams, Sharepoint). Familiarity with Iris Cascade would be an advantage. Depending on your experience level, you may also provide HR guidance and advice to clients, or grow towards this over time.

This opportunity could suit someone from a customer service, account management, or PA/EA background seeking to begin a career in HR, or a more experienced individual looking to develop their existing skills. The key requirements will be expert organisational and customer service skills, along with a proactive personality and the willingness to ‘have a go’ at new tasks as part of our small mutually supportive team. Some HR knowledge would be an advantage, but not essential as support and guidance will be provided, and we are keen to consider candidates with different levels of knowledge and experience including those who may want to work towards CIPD or other related qualifications.

We can offer full or part-time hours between 3-5 days per week. We work remotely, though the ability to travel within the UK on occasion would be helpful and ideally you will be based in either South West (e.g. Somerset, Wiltshire, Dorset, South Glos, Bristol) or London area.

In return we offer:

• Home/remote working and some flexibility around hours to suit you.
• A fun, hard-working and supportive environment with a small friendly team
• The opportunity to quickly develop your skills, gaining practical commercial experience in the HR industry and unique insight across a variety of fascinating industries, and encouragement to grow within your role

To apply, please email your CV and current remuneration details to Hugh Nickerson search@conundrum.co.uk