Branch Administrator

Are you an experienced, friendly administrator who's on the look out for a new role where you go home every day knowing you've made a difference? You’re in luck, as we’re on the lookout for a friendly, efficient and reliable Branch Administrator based in Glasgow on a full-time, permanent basis. The Role As part of our organisational administration team, you'll be responsible for providing administrative support to our Glasgow and East Dunbartonshire Branch, ensuring that our colleagues are supported and that we operate in an efficient, effective and person-centred way. This is a fast-paced, customer-facing role and you’ll act as a central point of contact within our Branch, coordinating a wide range of administrative tasks, including:-

• Supporting our services and Branch Leader with administrative tasks
• Processing incoming and outgoing mail
• Banking & finances
• Minute-taking
• Managing, archiving and retrieving staff files
• Protecting Vulnerable Groups (PVG) applications
• Updating SSSC records
• Ensuring that colleagues are adequately supported and equipped to work within the branch e.g., provision of ID badges, access to relevant Teams channels, allocating devices and other necessary equipment etc. as appropriate
• Scheduling and planning meetings
• Answering the telephone
• Promoting and contributing to setting up, arranging and organising fundraising events.

_Please see our role profile for a full list of role responsibilities_About YouWhat we’ll need you to bring: -

• Experience in providing administrative support in a customer-facing role
• Confidence in the use of Microsoft packages (including Outlook, Word and Excel)
• Excellent written and verbal communication skills
• The ability to prioritise your workload and work independently
• Great problem-solving skills with a positive can do attitude and approach
• Excellent attention to detail

Shift patterns This role will involve working in our Glasgow office during office hours Monday-Friday. About Us Cornerstone is one of Scotland's largest charities with 45 years' experience providing great care and support for adults and children with various support needs across Scotland. We operate over 18 local authorities in Scotland and provide a wide range of services to over 2,000 individuals each year. Our focus is to encourage social inclusion, reduce loneliness, and improve health, independence and wellbeing by working closely with the people we support and their families, setting personal goals with them, and ensuring they receive the care and support they need to live the best life possible. We are always flexible and responsive in meeting the ever changing needs of the people we support and work closely with individuals and families to agree what sort of support will work best for them. Our strategic aims

• To become an expert provider of services to people with learning disabilities, autism and complex care needs
• To be the best employer in social care in Scotland
• To achieve stability and sustainability which supports future developments.

We want our colleagues to feel and be truly valued and recognised for the highly skilled, life-changing work that they do every day. By joining our team, you'll not only help us achieve our purpose of delivering high quality care and support; you’ll also help us with our commitment to develop and maintain an empowered, high performing workforce. What Makes Cornerstone a Great Place To Work

• You'll have a meaningful job doing things that you enjoy - it often doesn't feel like work
• Your job actually changes and improves lives - you'll make a difference in your local community
• We have a culture of empowering our colleagues and teamwork
• No uniform - we wear our own clothes
• We fund up to £500 towards driving lessons
• We operate a flexi-time model for business support colleagues
• Access to funded qualifications through our SQA approved, award winning Training Academy
• Ongoing continued professional development and career progression opportunities
• Recommend a colleague bonus scheme
• Long service awards
• Access to a 24/7 independent employee assistance helpline
• 26 days annual leave (rising by 5 days after 5 years) plus 4 paid bank holidays
• Family friendly leave options, including family, parental, bereavement and special leave
• Access to lots of discounts, including the cinema, gym memberships, holidays and shopping to name a few

Sound interesting? Then what are you waiting for? Apply today, we can’t wait to hear from you! Have any questions? If you'd like to find out more, please contact Stephen Foyer at stephen.foyer@cornerstone.org.uk Shortlisted candidates will be invited to an interview on Thursday 16th October 2025. Successful candidates will be required to go through a Level 2 Disclosure check through Disclosure Scotland.