Product Manager - API Specialist

Join our product team in the Cardiff office, we are looking for someone with extensive API working experience.

You are expected, if successful, to work 50% of the week in the office. To be eligible to work our Hybrid working pattern you must be living within a 35 mile radius of the office.

WHO ARE WE?

Privately owned and independently minded, Creditsafe operates with the singular vision of powering business decisions. We do this by delivering valuable intelligence on customers, suppliers and potential buyers to corporates, public sector organisations and SMEs globally.

Our journey began in 1997 in Oslo, Norway in 1997, with a revolutionary dream to make business information accessible to all. Twenty-five years later, we’ve not only realised this dream, changed the market for the better, made data intelligence accessible to all businesses big and small but most importantly, opened up new avenues of data intelligence for businesses with machine learning, AI and connected data.

From risk management through to opportunity identification, our industry-leading solutions, power decisions for companies by turning their data into actionable insights that help them become stronger, grow faster and thrive.

JOB PROFILE

We are seeking a Product Manager to provide direction to our flagship Connect API. You will own the roadmap to develop our APIs and will need to make important prioritization decisions to meet current and future customer needs (including fit-for-use for LLMs). Key to the role will be working with the API Architect and development team to ensure we are building the right thing at the right time. You will work closely with engineering, product, marketing, sales and support teams and customers across the globe to ensure smooth product development, go-to-market and day-to-day customer experience.

KEY DUTIES AND RESPONSIBILITIES

• Champion the customer perspective, gathering feedback to inform API product decisions.
• Own and prioritize the product roadmap to maximize business value and reduce delivery friction.
• Partner with the API Architect to provide a clear, evolving product vision to align API development with customer and market needs.
• Manage the development backlog, translating requirements into actionable user stories.
• Collaborate across product, engineering, sales, and leadership to align priorities.
• Ensure releases deliver customer value and are supported by effective go-to-market activities.
• Develop deep expertise in your product area and support knowledge sharing.
• Work with marketing to create go-to-market collateral and enablement materials.
• Establish a coherent strategy by overseeing capability API integration and version management. Embed API-first thinking into the overall Product roadmap, preventing future rework and miss-alignment. Manage the retirement of legacy endpoints and versioning.

**Please note that the responsibilities listed above are not exhaustive.

SKILLS AND QUALIFICATIONS

• Proven experience as an API product manager
• Track record developing REST APIs and executing strategic roadmaps
• Strong verbal and written communication skills, adaptable to different audiences
• Understanding of Agile/Scrum product development practices
• Ability to align and influence multiple stakeholders
• Expertise in translating customer needs into clear product requirements and user stories (covering both functional and non-functional aspects)
• Outcome-oriented mindset with innovative problem-solving abilities
• Critical thinking with the ability to identify root causes, evaluate alternatives, and make sound decisions with incomplete information
• Encourages healthy debate and curiosity within teams to reach optimal solutions
• Experience migrating customers from legacy APIs
• Passion for technology and data-driven business decisions
• Bachelor’s degree or equivalent experience

BENEFITS

• Competitive Salary.
• Company Laptop supplied.
• 25 Days Annual Leave (plus bank holidays).
• Hybrid working model.
• Healthcare & Company Pension.
• Cycle to work and Wellbeing Programme.
• Global Company gatherings and events.
• E-learning and excellent career progression opportunities.
• Plus more that can be found on the benefits section on the Careers page, https://careers.creditsafe.com/gb.

Creditsafe is an equal opportunities employer that values diversity. Please contact Creditsafe if there is any support you need with your application.