
Customer Success Manager
Department:Customer Service
Type:HYBRID
Region:Manchester, England
Location:Greater Manchester, England, United Kingdom
Experience:Mid-Senior level
Salary:£55,000 - £65,000
Skills:
SALESSAASSECURITYLEADERSHIPCUSTOMER SUCCESS MANAGEMENT
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Job Description
Posted on: March 20, 2026
Fast-growth AI-driven security platform with established UK customer base and major expansion plans!
This is a brilliant career opportunity:
- £55k-£65k base salary + bonus + excellent benefits.
- Lead the CSM team in delivering customer excellence
- Work with inspirational leaders in a high growth tech sector
- Be part of their amazing success story!
It’s an exciting time to join!
Here’s what you’ll be doing in the first 12 months:
- Hands-on leadership of your CSM team
- Building relationships across an existing 250+ client base
- Working with the CEO and core leadership team
- Delivering a level of service that drives customer retention
- Developing, growing and nurturing your team
About you
(To respect your time, please only apply if you have this experience)
- 2+ years sales experience in a lead CSM sales role
- Experience working in a SaaS or Security scale-up is highly desirable
- Excited to lead and inspire a collaborative CSM team
- Highly driven and motivated for fast-track career progression
- Visiting customers and in person with your team 3-4 days per month
- Based in UK North and comfortable working remotely.
Next Steps
This Lead Customer Success Manager opportunity won’t be around for long. If you’re looking for a new challenge; apply for the role today!
If the opportunity really aligns with you, don't hesitate to reach out to me directly.
Originally posted on LinkedIn
Apply now
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