
Quality and Outcomes Business Partner
Job Description
Posted on: December 20, 2025
We have an exciting opportunity for a driven, inspirational professional registrant to undertake the role of Quality Outcomes Business Partner within the NHS Wales Joint Commissioning Committee (NWJCC), helping to oversee the quality and safety of care in our commissioned services. We are seeking an experienced professional, passionate about their profession, quality and governance to work with the Head of Quality in driving excellence in commissioning healthcare services in Wales. The successful post holder will provide leadership and direction to staff working within the NWJCC and specifically lead on quality and safety within a designated portfolio. The post holder will embed the quality principles and enablers across each of the following commissioning groups:
- Ambulance and 111
- Mental Health, Learning Disabilities and Vulnerable Groups
- Specialised Services
To support the Head of Quality in the development and delivery of a quality service for Specialised Services, Ambulance Services and 111 and Mental Health, Learning Disabilities and Vulnerable Groups commissioning. Provide leadership and direction to staff working within NWJCC and the Commissioning Teams within delegated portfolio. Welsh Skills Desirable: This post is advertised as Welsh Desirable at Level 3 Speaking/Listening (or ‘B1’ Level if you’ve learnt Welsh as an adult). This doesn’t mean you have to be fluent or able to write long reports in Welsh; it just means being able to hold simple conversations with patients. Have a look at the ‘Croeso Candidate!’ guide attached below for more information. Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life. Our CTM 2030 Strategy—Our Health, Our Future—focuses On Uniting Our Region Around Shared Health And Wellbeing Goals. Our Values Guide Us Daily
- We listen, learn, and improve
- We treat everyone with respect
- We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes. For further details / informal visits contact: Name: Sian Lane Job title: Head of Quality / Pennaeth Ansawdd Email address: Sian.Lane@wales.nhs.uk
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