IT Manager

IT Manager£50,000 – £55,000Remote (Occasional travel to London office & other UK locations)

A growing technology organisation is looking for an IT Manager to take full ownership of IT across a portfolio of newly acquired businesses.

This is a hands-on, operational role suited to someone who enjoys getting stuck in — auditing environments, migrating systems, and supporting users directly. The position would suit someone with a strong MSP background or an experienced IT generalist who is comfortable managing multiple environments and driving improvements.

Each acquisition brings its own technology setup — from legacy email platforms and on-premise servers to ageing CRM systems and fragmented file storage. The successful candidate will take responsibility for assessing, consolidating, and modernising these environments.

Key Responsibilities

• Audit the IT environment of newly acquired businesses and document existing systems, infrastructure, and processes
• Lead email migrations from a variety of platforms (Exchange, POP/IMAP and others) into Google Workspace
• Assess on-premise infrastructure and plan the transition to centralised cloud-based environments
• Manage CRM data exports and migrations into group-wide systems
• Provide remote desktop support for employees across multiple businesses using tools such as TeamViewer, AnyDesk, or RMM platforms
• Manage user accounts, onboarding/offboarding, permissions, and 2FA across the group
• Deliver hands-on end-user support, including connectivity issues, hardware troubleshooting, and day-to-day IT issues

What We’re Looking For

• Experience working in an MSP environment or as an in-house IT generalist supporting SMEs
• A proactive, hands-on approach to troubleshooting and problem-solving
• Strong experience with email migrations, including knowledge of DNS, MX records, and common migration issues
• Experience with CRM data migrations between platforms
• Solid understanding of on-premise infrastructure and cloud migration projects
• Comfortable acting as the primary IT contact across multiple businesses
• Strong communication skills with the ability to support non-technical users during transitions

Salary & Location

• £50,000 - £55,000 salary
• Remote role
• Occasional travel required to London offices and other UK locations when needed

If you're an IT generalist who enjoys solving complex environments and taking real ownership of IT systems, this is a great opportunity to play a key role within a growing organisation.

Apply directly or email your CV to conor@digitalwaffle.co