Software Engineer

Job DescriptionSoftware EngineerOnsite/Hybrid - StevenageMust be eligible for DV Clearance DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Join a team that’s passionate about innovation, collaboration, and delivering excellence. Role Summary We are looking to recruit a Software Engineer who has a broad skillset and knowledge base, with a rich experience within Applications, Infrastructure and End User support. This person will be responsible for the efficient operation and support of applications (primarily customised COTS) within the Mechanical Design Department at MBDA UK and will specialize in, identifying, and solving problems and advising business users. Duties And Responsibilities The Support Engineer will:

• Provide extensive end user support for Mechanical Design application at MBDA (UK) for over 3000+ users.
• Have a working knowledge, proven commercial experience, of the key skills listed below
• Be responsible for delivering support across 3 UK sites – Stevenage, Bolton, and Filton.
• Assist MBDA (UK) in the definition of best practice and processes associated with Mechanical Design applications.

Competencies

• Good knowledge of applications support
• Develop effective resolutions for user problems and system errors.
• Adaptability to different personalities and levels of user knowledge.
• Confidently be able to present complex subjects to different target audiences.
• Good verbal and interpersonal communication skills.
• Ability to work autonomously.
• 1st/2nd level operations experience with Application support team or service desk
• Experience of working to SLA's and KPIs
• Problem determination skills
• Self-motivation
• Ownership and management - Able to work alone on tasks once trained
• Methodical - Common sense
• Communication skills
• Problem triage
• Team player
• Aptitude
• Quick Learner
• Professionalism

Key Skills

• Strong analytical and RCA (Root Cause Analysis) skills
• Strong Windows OS administration knowledge
• Windows 10 OS / Windows Server OS – 2012 onwards
• Strong Windows 2016 server knowledge and above
• Competent with Application Packages
• Basic understanding of VM's
• knowledge of ESX VMWare.
• knowledge of ESX infrastructure.
• knowledge of ESX snapshots / restores
• Enterprise services Experience – Active Directory/DFS/Certificate Services/Keystores/IIS Web Services/Apache Tomcat
• Security Patching
• Release, Change and Problem Management
• Working well within a Support team environment, often on site
• Must be willing to apply for DV Security clearance if not already held

Nice To Have But Not Essential Windchill administration / implementation

• Ideally have spent significant time administering / configuring Windchill and completed Windchill 10.2 or 11.
• Implementation of Windchill 10.2 or above.
• Administration of 10.2 and above.
• Knowledge of deploying Creo Parametric/Office PDF workers.
• Awareness of Creo Parametric / Creoview.
• CREO Illustrate

Enterprise services

• IIS Web services.
• Apache Tomcat.

Programming Languages

• Working knowledge/experience in MS SQL
• Working knowledge/experience in Tibco BW

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.