Meter Reader

Job Title: Meter Reader Location: Walsall Hours: 37.5 hours per week Salary: £25,500 per annum Are you interested in a dynamic career in Staffordshire? Consider joining us as a Meter Reader. This field-based opportunity covers the South Staffs Water region, providing a chance to make a daily connection with our valued customers. We offer the use of a company vehicle, a full benefits package, and a genuinely caring work environment. If you have good attention to detail, excellent communication skills, and a full driving license, you can make a difference by delivering exceptional service to our customers. Apply today! The Role

• Obtaining accurate meter readings from customers across the South Staffordshire Water region.
• Engaging with customers to ensure their billing is correct and identifying any vulnerable customers.
• You will represent a leading water provider that provides the highest standards of service to 1.7m customers across both South Staffordshire and Cambridgeshire.
• Identifying unusual consumption trends, reporting any leaks, and identifying any meters for replacement.
• Always maintaining a high level of customer service satisfaction.
• Ensure all data is accurate and recorded onto our systems

What You’ll Need

• You must have a full and valid driving license.
• A strong and adaptable attitude in diverse work scenarios by being flexible and responsive.
• Attention to detail is essential to ensure accurate documentation of meter readings to a high standard.
• Ability to work alone and prioritise your workload.
• Excellent communication skills.
• Previous experience in fieldwork would be advantageous but not essential.

What You'll Get In Return

• A competitive salary of up to £25,500 per year.
• Pension scheme with employer contributions
• 20 days holiday + bank holidays, on-site parking, on-site gym
• A supportive and collaborative work environment where your ideas and contributions are highly valued
• Mentorship and guidance from experienced professionals

Who We Are Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.