Customer Service Representative - HOT NEW TEMP JOB! Afternoon / Evening Shift 14:30 - 22:00

Join a very successful and award winning FinTech company 🚀 as a temporary Customer Service Administrator. You will be given full training and tools to carry out your role to a very high standard delivering outstanding customer service in a fun, dynamic team.

This is a fantastic opportunity to gain experience in financial services and be part of a business that has built a best-in-class customer support division!

📅Start Date: September 2025🪙Day rate: £130.00 per day paid weekly⏲️Shifts: 37.5 hours per week on a rota of 14:30 - 22:00

🗓️Duration: 3 Months📍Location: Cardiff

🏠Hybrid Working: 2-3 days per week in the office after 1 week of office based training.Duties will include:

• Updating and managing confidential customer information.
• Working with accuracy and speed to review customer details.
• Monitoring and escalating any suspicious or unusual customer activity.
• Managing data in multiple systems.
• Administrating customer files in line with GDPR requirements.
• Working collaboratively with colleagues to manage high volumes of work.

Experience / essentials:

• Experience working an office based customer service or administration position.
• Careful attention to detail and ability to maintain accuracy in a busy role.
• Ability to learn new systems and processes quickly.
• Excellent communication and problem solving skills
• Available to start training and a new role in September.

🔍Background checks: Offers are subject to a clear credit check and DBS check

📍 Due to the urgency of the role and the nature of the background checks required, applicants must have lived in the UK since August 2020.