Housing Officer

Housing Solutions Officer | West Midlands | Freelance | Remote

I am seeking a proactive and resident focused Housing Solutions Officer to join my client's Housing Services team based in the West Midlands. You will manage a patch of general needs properties and play a key role in delivering high quality housing management services to the tenants.

Contract DetailsJob Title: Housing Solutions Officer

Contract Length: 6 months

Employment Type: Freelance / Contract

Working Arrangement: Fully remote

Essential Skills:

• Good knowledge of housing legislation and tenancy management
• Strong communication and customer service skills
• Ability to manage a varied caseload independently
• Experience handling anti-social behaviour and safeguarding issues
• Proficient IT skills, including housing management systems
• Effective problem-solving and conflict resolution skills

Key Responsibilities

• Manage a portfolio of council or housing association properties
• Act as the main point of contact for tenants
• Handle tenancy sign ups, sustainment, and enforcement
• Investigate and resolve anti social behaviour cases
• Conduct estate inspections and property visits
• Work in partnership with internal teams and external agencies
• Ensure compliance with housing legislation and policies
• Support vulnerable residents and make safeguarding referrals where required

For more information or to discuss similar opportunities, please get in touch with myself

joe.cartmell@g2recruitment.com