G4S logo

Regional Engineering Manager

G4S
Department:Customer Service
Type:ON-SITE
Region:South East England
Location:South East, England, United Kingdom
Experience:Mid-Senior level
Estimated Salary:£50,000 - £70,000
Skills:
FIRE & SECURITY SYSTEMCUSTOMER SERVICEENGINEERINGPERFORMANCE MANAGEMENTACCOUNT MANAGEMENT
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Job Description

Posted on: July 31, 2025

Salary: Competitive Salary

Location: South East England

We are looking for a Regional Engineering Manager for the South East England areas. You will need to have experience in the Fire & Security System due to the fast pace nature of the role.

The role is rewarding and challenging and you will need to hold strong customer service and engineering experience.

What you will be doing

  • Growing the region's contractual service income (currently over £2.5m) through liaising with new and existing customers to expand service offerings.
  • Managing engineering performance to make sure we attain 95% response targets to our customer base.
  • Managing PPM performance, attaining 100% completion of scheduled works within a month.
  • Managing first fix performance, looking for ways to improve on an already strong performance.
  • General performance management of a team of 13 engineers to make sure all G4S Values and processes are followed.
  • Overseeing small works.
  • Managing reactive billing and planned works to attain a monthly income in line with P&L.
  • Customer meetings and account management.
Originally posted on LinkedIn

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