Learning and Development Coordinator

Job Title: Learning and Development Coordinator Reports to: Director of People, U.K. Direct Reports: 0 Location: London Closing Date: 16/3/26 About Us: A role with Kooth is an exciting chance to join a fast growing business with a social purpose. Our mission is to provide welcoming and effective digital mental health support across the UK. Kooth is a fast-growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support. Working in partnership with the NHS, we are already the UK's largest digital mental health platform for young people aged 10-25. We use the collective insight from over one million hours of professional support we have provided to guide people to self-help, community support, and professional help that matches their wants, needs, and goals in life. Role Objective The L&D Coordinator plays a key role across both our UK and US workforce, in enabling Kooth's learning and development approach by coordinating delivery, maintaining learning platforms and resources, and ensuring employees can easily access clear, relevant and engaging development support. The role supports the operational delivery of core learning initiatives, including compliance training, company wide Induction, manager guidance and organisation-wide learning events. It acts as the expert user and administrator of the Learning Management Platform (Litmos), curates development playlists, and supports data-led improvements to learning effectiveness. The role also supports internal communications related to learning and people processes by maintaining and updating intranet content and delivering regular communications such as the weekly employee e-newsletter, helping ensure employees are informed, supported and aligned. Key Components of the role Learning Programme Coordination and Support - 45% Learning Management Platform Expertise & Administration (Litmos) - 25% Internal Communications & Intranet Content (People & Learning) - 20% Data Analysis & Continuous Improvement -10% Main responsibilities:

• Learning Programme Coordination and Support
• Coordinate and monitor compliance training for UK and US employees, ensuring content is current and completion requirements are met
• Support the delivery of manager development initiatives, coordinating logistics, resources and learner communications
• Coordinate the administrative and logistical aspects of the Company-wide Induction Programme, supporting a seamless experience for new joiners and helping keep content aligned with business objectives
• Support organisation-wide learning activity, including employee briefings and recorded learning events
• Partner with People Partners as a key point of contact, offering guidance and insight on available learning opportunities
• Promote learning opportunities across the organisation to support engagement, capability-building and a culture of continuous development
• Produce and maintain quality learning resources (slides, guides, toolkits, recordings and eLearning) to support both managers and all team members
• Gather and analyse feedback from learners and stakeholders to support the evaluation and continuous improvement of learning programmes

2: Learning Management Platform (Litmos) Expertise & Administration

• Act as the expert user and administrator of Litmos, ensuring the platform is well-structured, accessible and aligned to learning priorities
• Create, curate and maintain learning playlists and learning paths to support development needs (e.g. communication, feedback, collaboration, time management)
• Manage user access, role-based learning pathways and course assignments
• Support People Partners and other stakeholders with reporting, content uploads and platform use
• Maintain a strong relationship with the Litmos account manager, staying informed of system enhancements and optimisation opportunities
• Analyse platform usage and completion data to identify trends, gaps and improvement opportunities

3: Internal Communications and Intranet Content

• Support with writing and curating weekly internal round-up, including people and learning features
• Maintain and update people, manager and learning content on the intranet, ensuring information is accurate, accessible and up to date
• Support the intranet as a central hub for manager guidance and people processes. Collaborate with the People team to publish guidance, resources and updates that support manager confidence and consistency
• Support continuous improvement of the intranet structure and usability, recommending enhancements to improve the employee experience
• Monitor and analyse employee engagement with internal communications and intranet content to identify areas for improvement

4: Data Analysis and Continuous Improvement

• Analyse data from learning activity, Litmos usage, compliance completion and engagement with learning communications
• Work alongside People Partners to identify workforce trends and capability gaps, supporting the design and delivery of targeted training initiatives
• Produce regular insights to support evaluation of learning effectiveness and inform future priorities
• Support the People team by providing data to track progress against L&D measures (survey outcomes, engagement, confidence)
• Use feedback and data to recommend improvements to learning delivery, resources and communications

RequirementsTechnical Skills

• Compliance Training Management
• Learning Management Platform Administration
• Learning Programme Coordination & Administration
• Instructional Design for Learning Programmes
• Reporting and Learning Data Analysis

Power Skills

• Organisation and prioritisation
• Communication (written and verbal)
• Stakeholder Management
• Project Coordination
• Adaptability and Problem Solving
• Growth mindset and motivation to develop

Education/Qualifications

• CIPD Qualification (desired, not required)

BenefitsAre you looking for a fulfilling career with attractive perks and a supportive work environment? Look no further! We're excited to offer an incredible opportunity with a range of benefits that cater to your professional growth, well-being, and work-life balance.

• Competitive Salary:

Up to £35,000 based on experience

• Generous Annual Leave:

Enjoy 28 days of annual leave, in addition to public holidays, providing you ample time to recharge and spend quality moments with your loved ones.

• Professional Development:

Benefit from our yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge.

• Financial Security:

Secure your financial future with our pension contributions and annual company share option awards, giving you a stake in the success of the company.

• Health and Well-being:

Prioritize your health and well-being with our comprehensive AXA Health Insurance and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of.

• Life Assurance:

Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing.

• Flexible Working:

Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity.

• Lifestyle Benefits:

Participate in the Cycle to Work Scheme, promoting a healthy and eco-friendly lifestyle, and take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances. At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression or sexual orientation. Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity. Request for Reasonable Adjustments: We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team. Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone. Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults . We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include a DBS check.