Software Engineering Team Lead

Job Title: Lead Software Engineer

Reports to: Head of Digital Products

Location: Hybrid, on-site 1 day per week (or as needed) in Cwmbran, Wales.

Job Type: Permanent

About Us

We are a pioneer in network infrastructure monitoring with IoT technology, and develop innovations that keep critical resources flowing. Good software is core to our mission and critical to our customers, and we continuously optimise and enhance our systems and develop new features. As a Lead Software Engineer you will be responsible for leading a cross-functional team of talented software developers and working hands-on developing code, driving the technical direction of our products and contributing to the development of our digital product portfolio.

About the role

We're looking for an experienced software engineer to join our team and help deliver our digital product strategy. You’ll develop and maintain a key part of our digital product portfolio; working with our Head of Digital Products to inform and drive our future direction; as well as leading a technical team to deliver those commitments. This role requires deep computing experience and the ability to see and clearly articulate software engineering trade-offs. You should also have a system thinking mindset and enjoy working collaboratively with colleagues to solve problems.

Responsibilities

• Lead a cross-functional technical team, providing technical guidance, mentorship, and coaching; and enhancing processes to ensure the team's success
• Collaborate with the Head of Digital Products, Senior Tech-Lead and stakeholders to define and prioritize product features, and ensure that the technical implementation meets the product requirements
• Design, develop, and maintain high-quality web and app software applications using our tech stack (C# .NET, React, Azure, Git, and .NET Maui)
• Look for opportunities to improve the reliability, simplicity and maintainability of our systems, including proposing changes to the tech stack as required
• Stay up-to-date with industry trends and emerging technologies, and evaluate their potential application to our products and services.
• Identify and mitigate technical risks, and develop strategies to address technical debt.
• Foster a culture of innovation, experimentation, and continuous learning within the team.
• Contribute to wider team architecture discussions and software development activities
• Provide responsive support for urgent needs from users of the system

Role requirements

Leadership Skills

This role is for both experienced leaders and first-time leaders but requires all applicants to have:

• Outstanding verbal and written communication skills
• Ability to motivate and inspire team members
• Excellent communication and interpersonal skills, with the ability to collaborate with both stakeholders and team members
• A cool-head with excellent problem-solving and troubleshooting skills
• Flexible attitude, with the ability to handle changes in priorities well
• Experience of the pros and cons of different agile software development methodologies

Technical Skills

• 5+ years of experience in software development [JY1] [2] [JY3]
• Significant experience with Linux/Unix and Windows environments
• Familiarity with cloud-based services, especially Azure
• Familiarity with networking, network security and IT security generally
• Knowledge of best practices in an always-up, always-available service
• Open-minded and willing to learn new technologies as required

• Experience of full stack web development with a tech stack including C# .NET, React, Git and CI/CD pipelines
• Experience with Maui .NET for app development is a plus
• Significant experience with RDBMS and SQL, especially PostgreSQL

What we Offer

37.5 hours per week with core working hours and flexible options, including remote work. Office attendance is expected minimum once per week or as needed for delivery. Benefits include 26 days of annual leave plus bank holidays, the option to purchase additional leave, a pension plan, a salary sacrifice car scheme, health coverage, parental leave, and an employee assistance program.