Account Executive

Salary £ 28,000 – £36,000 (subject to skills and experience)

Home-based (living in England), with virtual office support.

Summary

The Mesma software platform is progressing through an exciting phase of AI-enhanced development. We’re looking for someone who can build and nurture relationships with our clients and help them get the very best from Mesma and SDN Mesma Group’s full range of products and services.

We’d especially like to meet people with a background in software, education, or employment support, but most importantly, the enthusiasm to bring our technology- and human-based solutions together to champion our services and help our clients succeed.

Details

SDN Mesma Group supports organisations and professionals in FE, Skills and employability to lead with excellence and grow with confidence.

The Mesma software application provides the tools to build world-class quality diagnostic capabilities and continuous improvement practices.

Our clients trust us because we combine secure and innovative AI-enhanced technology with human-focused solutions. Every conversation you have with them will help them improve and, in turn, enhance the experiences and outcomes of their learners and job seekers.

You could be the first person our prospective clients speak to, and you will work with them through these initial phases and maintain a relationship with many of them over time. Your ability to identify their requirements within their context and present solutions as appropriate will be essential.

Main duties and responsibilities

By focusing on nurturing new relationships and strengthening existing ones, you’ll identify clients’ ambitions for working with Mesma and help them achieve them.

You’ll help current and prospective clients utilise Mesma and the broader SDN Mesma Group portfolio of products and services to achieve their goals.

Key Responsibilities

Build and maintain positive relationships with prospective and current clients. Used insights to prioritise and strengthen customer experience.

• Support the end-to-end sales cycle, including lead qualification, product demonstrations, proposal development and closing.
• Understand and communicate the value of Mesma software and the SDN Mesma Group advisory offer both online and at in-person events.
• Work closely with colleagues to respond promptly to inbound enquiries and proactively nurture new relationships.
• Maintain accurate records of activities using our CRM tools and follow agreed campaign timelines.
• Support onboarding and ongoing enablement, ensuring a smooth transition from sale to service.
• Gather and share customer feedback to inform product development and enhance client success.
• Keep up to date with the education and employment support sectors, software trends, and developments in regulatory and quality management practices.
• Act as a trusted ambassador for SDN Mesma Group at events, webinars, and through online engagement.

Criteria for applicantsEssential:

• Strong communication and interpersonal skills, written and verbal.
• Confidence in presenting ideas and solutions to different audiences.
• Proactive approach to learning and using new technologies and enthusiasm for the role technology increasingly plays for clients.
• Organised, reliable, and able to manage your time across multiple priorities.
• Ability to travel to occasional trade events.
• Recent experience working within the UK’s further education, skills, or employability sectors.
• A ‘self-starter’ who can effectively manage working from home and is motivated to achieve targets and reach goals.
• Can demonstrate a good balance of commercial, social and professional acumen.

Desirable:

• Experience in growing accounts with software or cloud-based tools.
• Experience in a quality assurance and improvement role or special interest in quality.

Entry requirements

• GCSEs at grade 4 or above in English and Maths or equivalent.
• Experience in the education, employability or software space is a bonus.
• Enthusiasm is key; if you can demonstrate your potential, we’ll support you to grow into the role.

What we offer

• Flexible working and a remote-first team culture.
• Ongoing support for your professional development.
• Opportunity to contribute to an ambitious, values-led business making a difference in education and beyond.
• You’ll be supported in developing your skills and gaining experience as the business expands.

Training and progression

This is an ideal opportunity for someone who’s looking to grow their expertise in a supportive, forward-thinking environment. As our business evolves, your ability to embrace change and shape our services will help us, and you, to thrive.

This role offers a structured development path and the opportunity to undertake appropriate professional training.