Business Analyst, Advice and Planning

Join our digital revolution in NatWest Digital X In everything we do, we work to one aim. To make digital experiences which are effortless and secure. So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter. Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Job Description Join us as a Business Analyst, Advice & Planning

• This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function
• You’ll have great exposure to a wide network of stakeholders of varying seniority
• It’s a chance to develop your skills and advance your career in this fast paced role
• You’ll work from home some of the time, and you’ll also spend at least twice a week in our London office

What you'll do You’ll support the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders. You’ll also:

• Support others to articulate the ideas and requirements in the format required by the team, such as use cases, user journeys, user stories and illustrations
• Be responsible for the outcomes of the team in the identification and delivery of systems, solutions and features
• Produce business requirements to inform future state design, and supporting teams in understanding the requirements and their linkages to the overall strategy
• Work across teams and stakeholders to capture, validate and document business and system requirements, ensuring they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements
• Interact with customers, key stakeholders and the team to obtain and document functional and non-functional needs

The skills you'll need To take on this role, you’ll demonstrate proven application of business analysis tools and techniques, and you’ll hold an appropriate business analyst certification. You’ll also have a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment You’ll also need:

• Experience in a Wealth Management or Advisory business
• An understanding of a vendor platform such as Voyant, Conquest or Oxford Risk
• A good understanding of Risk appetite, suitability and the regulations of the Advice process
• An inquisitive mindset and the ability to learn new topics quickly
• The ability to shape problems and facilitate groups front to back to solve them
• To be a very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills