NHS Blood and Transplant logo

Senior Techinical Services Administrator

NHS Blood and Transplant
Department:Customer Service
Type:ON-SITE
Region:West Midlands, England
Location:Birmingham, England, United Kingdom
Experience:Mid-Senior level
Estimated Salary:£25,000 - £35,000
Skills:
MICROSOFT OFFICEPROJECT MANAGEMENTBUDGET MONITORINGADMINISTRATIONCOMMUNICATIONPROBLEM SOLVING
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Job Description

Posted on: October 18, 2025

Senior Technical Services Administrator This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work. Job Summary You will provide a comprehensive secretarial and administration service to the National Construction Programme Manager and their team, whilst also providing support to other Regional Estates & Facilities managers and members of the Technical Services Team as and when required. We can offer a friendly working environment where teamwork is highly valued and indirectly contributes to the saving and improving of patients’ lives. You will work with managers and staff across the country and will visit our centres as and when required as part of the Project Team. You will undertake an induction and training programme, with ongoing assessment, and receive ongoing development to support you in your role and achieving your career ambitions. Main duties of the jobDuties You will be providing a highly professional, proactive and comprehensive secretarial and administration service to undertake administrative duties for the Construction Programme and Technical Services. Your duties will typically include:

  • Maintaining communication links between managers, teams and external agencies, which enables the construction programme is delivered on time and to the required standards.
  • Providing dedicated support to a named senior manager(s) within the team to ensure diary, travel arrangements and all relevant paperwork and documents are prepared in advance.
  • Assisting in the development and preparation of project plans, producing instructions for new works and recommending amendments to existing policies and protocols.
  • Monitoring capital, revenue and backlog maintenance budgets and prepare a monthly report for the National Construction Programme Manager.
  • Maintaining records for annual leave, training, expenditure and staff absence.
  • Dealing with queries and requests for information from members of the public.

On occasions you will be required to travel to other NHSBT and external sites, with appropriate notice. About YouExperience and Knowledge

  • Experience of working in a similar project or service delivery environment.
  • Ability to work under pressure and to use own initiative to resolve problems in a timely manner.
  • Comprehensive knowledge of office management and project management procedures.
  • Ability to analyse complex financial and project data.
  • Competent use of IT, including Microsoft Office (Word, Excel, Access, PowerPoint, Teams) and Project packages.

Qualifications And Training

  • NVQ Level 4 or equivalent qualification in an administration related subject OR equivalent relevant experience to NVQ Level 4.
  • European Computer Driving Licence (ECDL) (part I & II) or ITQ2, or CLAIT II or OCR (RSA) level 3 OR equivalent experience.
  • Demonstrates commitment to own continuous learning and development (CPD).

About Us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community. What We Offer

  • NHSBT promotes flexible working opportunities where the role will allow.
  • 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
  • NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
  • We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

To learn more, please see our recruitment profile, which provides a summary of the job description and person specification. This can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site. This vacancy will close at 23:59 on Friday 31 October 2025. Interviews are anticipated to be held w/c 24/11/2025 subject to confirmation For informal enquiries please contact Abigail Mensah - Senior Technical Services Administrator via email at - Abigail.Mensah@nhsbt.nhs.uk

Originally posted on LinkedIn

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