NR243693 - Walk in Service Development Manager

Join us at an exciting time of change. The WalkIn Service, hosted by the Out of Hours Primary Care (GMED) team, is recruiting a WalkIn Service Development Manager to help shape and deliver an innovative national pilot programme that is transforming urgent primary care across Scotland. WalkIn Services give people fast, sameday access to urgent care without needing an appointment. As part of our Senior Management Team, you will play a key role in driving service improvement, supporting staff, and influencing the future delivery model across three locations in Grampian. This is a fantastic opportunity for someone who is passionate about highquality urgent care, skilled in operational delivery, and ready to step into a leadership role with real impact. About The Role Due to the operational and servicecritical nature of this post, the role is expected to be worked primarily onsite. The postholder will regularly be present within WalkIn Centre locations to support staff, oversee operational processes, and respond to emerging service needs. The postholder will need flexibility to work evenings, weekends and Public Holidays as required. You will also join the Senior Manager OnCall rota (1 in 4 weeks) to respond to adverse events and incidents during the outofhours period. You should be IM&T literate with excellent communication and negotiation skills, and have previous experience working within a healthcare setting. The role is based in Aberdeen, with travel required across Grampian. Therefore a full, clean driving licence is essential. Please note this post is currently undergoing job evaluation and the final banding will be confirmed in due course. Contract: Fixed term for 12 months Closing date: 26th May 2026 Interview date: 4th / 5th June 2026 Informal enquiries: gram.walkincentre@nhs.scot NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. Additional Information For Candidates AI-generated content for the completion of Supporting Statements may lack specificity and fail to address key criteria outlined in the job description. Personalisation is essential to convey individual skills, knowledge, and experiences effectively. As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at gram.recruitment@nhs.scot. You should apply for this post by completing the application process on Jobtrain. DO NOT upload a CV as this will not be used for short listing purposes. Posts close at midnight on the indicated date unless the advert states otherwise. Post may close early due to volume of applications. For help to complete an application on Job Train please follow this link: To View Our Accessibility Statement, Please Follow This Link Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please ensure that the address you provide on your application form is your current place of residence for your present workplace, and that your identification confirms this address. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates. Please contact Jobtrain Candidate Support Hub - for advice and support with any system issues. We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain. Once you have submitted your application form you will be unable to make any amendments. Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Grampian.

• Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.**

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.