Administrator (6-Month FTC)

Administrator (6-Month FTC)Location: CastlefordDirectorate: Energy SystemsJob Ref No: R7309Help connect communities – and build your career in the energy transition.

Are you ready to step into the fast-paced world of electricity connections and play a key role in the UK’s journey to net zero? Do you have a sharp eye for detail, strong organisational skills, and a passion for delivering excellent customer service?

At Northern Powergrid, we’re building a smarter, more flexible electricity network that will enable millions of people to decarbonise – and we need dedicated, detail-focused team members like you to help make it happen.

You’ll be working as part of our Connections Input Services team, reporting to the Team Leader. Your main focus will be providing efficient, accurate, and friendly administrative support to help us meet our regulatory obligations and deliver a smooth experience for our customers.

What You’ll Be Doing

• Handling applications for Points of Connection (PoC) and reviewing design submissions.
• Approving certain projects for delivery teams and other departments.
• Responding to customer queries by email and phone, acting as the first point of contact and ensuring a helpful, professional service.
• Entering and managing data in our systems.
• Processing applications quickly and accurately.
• Supporting the Team Leader with daily operations.
• Carrying out general administrative tasks.
• Helping the wider team with projects and activities when needed.

The Goal

To keep our processes running smoothly, ensure compliance with industry rules, and provide a helpful, professional service to customers and colleagues.

Who This Role Could Suit

• Someone with previous administration experience.
• A recent school leaver keen to start their career.
• A detail-focused, reliable team player.

What You’ll Bring

• Confident IT skills, especially in Microsoft Word and Excel.
• Good customer service experience.
• Strong organisational skills to meet deadlines.
• High attention to detail and accuracy.
• Clear and professional communication, both written and verbal.
• Ability to work well with others.
• An interest in the energy sector and how electricity networks support decarbonisation**.What qualifications and experience should you have?**

• GCSEs Levels 9-6 (A* - C)
• Strong IT skills, including Microsoft Word and Excel.
• Customer service experience (internal and external).
• Administration and data entry with a high level of accuracy.
• Working to tight deadlines in a fast-paced environment.

Desirable Experience

• Able to work independently and as part of a team.
• Previous experience in the electricity industry.

Visit northernpowergrid.com/careers to find out more about this and other career opportunities.Applicants are considered However, their suitability for the post irrespective of sex, marital status, sexual orientation, gender re-assignment, race, age or disability, in accordance with the Equality Act 2010.