D365 F&SCM Application Support

D365 F&SCM Application Support

£50,000 - £60,000

Hybrid, 2x on site per week in the North West

End User, Food & Beverage Sector

(Must have knowledge and hands on experience of the Finance and Supply Chain module, don't need to be a guru of either)

I'm working with a long-standing client in the food & beverage sector, based in the North West, who’ve recently completed their Dynamics 365 Finance & Operations implementation. They’re now looking to bring in an F&SCM Application Support on board to support the ongoing stability and optimisation of the platform.

I'm keen to speak with you if you have in depth knowledge & experience within the Supply Chain Module.

This is a great opportunity to join a close-knit, collaborative team where you’ll be the go-to for D365 F&O support, playing a key role in issue resolution and continuous improvement of their application landscape.

What I'm looking for / Day 2 Day:

• Provide 1st to 3rd line support for Dynamics 365 F&SCM users.
• Troubleshoot and resolve issues related to Finance and/or Supply Chain modules.
• Log, track, and manage tickets using a support tools
• Understand business processes and how they map to D365 functionality.
• Work with end-users to gather requirements or feedback.
• Perform gap analysis and suggest system improvements.
• Configure workflows, approval processes, and security roles within F&SCM.
• Support testing (UAT, regression) for patches, upgrades, or enhancements.
• Create and maintain documentation for system changes.
• Act as a liaison between end users and technical teams or vendors.
• Provide training or guidance to users post-deployment.
• Collaborate with functional leads, project managers, or developers.
• Monitor performance of the D365 application.
• Assist with regular updates, patching, and integration checks.
• Support data integrity and assist with data migration activities if needed.
• General Ledger, AP/AR, Fixed Assets, Budgeting, Cash & Bank Management.
• Inventory management, Procurement & sourcing, Sales order processing, Warehouse management, Master planning.

Ideal Background:

• 3+ years D365 F&O Experience
• Good exposure to the Finance and SCM Module (don't need to be a guru of either)
• Strong functional understanding of sales orders, invoicing, credit control, and customer accounts.
• Confident troubleshooting issues and working with end users.
• Understanding of basic finance processes and how they tie into O2C.
• Excellent communication and documentation skills.

Benefits:

25 days annual leave + Bank Holidays

Private healthcare

Pension Scheme

Electric Car Scheme

Access to further certifications

Hybrid work

+ Much more

It’s a hands-on role in a supportive environment, perfect for someone who enjoys getting stuck in and making a real difference to day-to-day operations. If this sounds like a fit, I’d love to chat further.

CLICK APPLY / send your CV to raimico.hitchen@opusrs.com