Pharmacy2U Ltd logo

Medicines Counter Assistant

Pharmacy2U Ltd
Department:Customer Service
Type:REMOTE
Region:Greater London, England
Location:Greater London, England, United Kingdom
Experience:Entry level
Salary:£20,712 - £21,788
Skills:
MEDICINES COUNTER ASSISTANT QUALIFICATIONIT SYSTEMSEXCELNUMERACYATTENTION TO DETAILCOMMUNICATION
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Job Description

Posted on: September 21, 2025

Role: Medicines Counter AssistantLocation: RemoteSalary: £12.45- £13.10 per hour plus extensive benefitsContract type: PermanentEmployment type: Part timeWorking hours: 16 hours per week, Saturday and Sunday, 8.30am-5.30pmTo be considered for this role, you must hold a Medicines Counter Assistant qualification. Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.6 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all. We’re looking for a proactive and detail-focused individual to support the approval of Consumer Health orders containing pharmacy lines and ensure the accurate dispensing of prescriptions for our patients. Working in a fast-paced, deadline-driven environment, you’ll play a key role in meeting performance targets and maintaining high standards of quality and compliance. You’ll also be responsible for implementing effective quality controls and ensuring clear communication across pharmacy teams. What’s in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance programme In-house mental health support Free onsite parking Health and wellbeing initiatives Social events throughout the year Cycle to work scheme Green car scheme*(subject to minimum earnings) Registration fees paid (GPhC, NMC, CIPD etc) Long service bonus Refer a friend bonus Blue light card Hybrid working Commitment to CPD/training 25 days annual leave increasing with service Annual leave buy and sell scheme Discounts & Exclusive offers at The Springs, Leeds 25% Discount & health & beauty purchases 25% Discount on Pharmacy2U Private Online Doctor Services What you’ll be doing?

  • Ensure all prescriptions received are dispensed daily 
  • Support the clinical team with day-to-day activities
  • Comply with P2U dispensary operations procedure and meet internal targets for dispensing quality and accuracy  
  • Adhere to all legal, ethical, professional and company requirements 
  • Working within a high-volume environment 
  • Meeting set targets for individuals and team to meet business targets 
  • Taking ownership of prescription labelling and accuracy 
  • Working with key teams across the business (customer service, purchasing, operations & pharmacists 
  • Ensuring that the workplace remains fun, relaxed and friendly.  

Who are we looking for?

  • Holds Medicines Counter Assistant qualification
  • Comfortable using IT systems and able to learn new technologies quickly; intermediate Excel skills are essential
  • Strong numeracy skills with excellent attention to detail and accuracy
  • Self-motivated and proactive, with the ability to work independently and collaboratively within a team
  • Capable of managing and prioritising a varied workload, especially in fast-paced or high-pressure situations
  • Excellent communication skills—both written and verbal—with a professional and respectful approach
  • Eager to learn and grow, with a willingness to complete the NVQ Level 2 Dispensing Assistants Course after 3 months
  • Always demonstrates a patient-first mindset and a commitment to upholding company values and ethical standards

What happens next? Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift.

Originally posted on LinkedIn

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