Installation Technician

The Role The role of Installation Technician is to support clients and our field-based employees with product installations, repairs, audits, training and other technical duties. The role requires significant traveling to customer homes and office buildings to build equipment or troubleshoot or fix existing problems with existing products. A successful Installation Technician should have sound mechanical and product knowledge (which we will teach you) and be able to work in small office spaces and drive in a van for extended periods of time. They must have exceptional communication skills, a passion for customer service and quick problem solving skills. Key Responsibilities

• Ensure the safe delivery and assembly of products
• Carry out onsite product repairs specifically within seating and electric desking
• To ensure that all installations and repairs are carried out to Posturite standards and customers satisfaction
• Oversee the installation of bulk seating orders
• Conduct Posturite seating audits for specific companies
• Communicate regularly with the Office, Field and Management teams, building excellent internal relationships
• Develop and maintain excellent relationships with key suppliers including RH and HAG
• Ensure diary is managed effectively at all times, keeping it up to date at all times
• Frequently check and respond to all mediums of communication including voicemail, email and calendar entries, making prompt changes to meet client needs at short notice.
• Accurately complete all relevant paperwork and forms, within the agreed timescales
• Keep company vehicle clean and tidy
• Support the Marketing Team with the delivery and collection of exhibition equipment
• Provide timed deliveries for specific clients during out of office hours where required
• Mentor new members of staff in line with the company induction program
• Deliver training to field staff and clients as and when required
• Identify and pass on sales opportunities to the appropriate member of field staff

What You'll Bring

• Proven product or equipment Installation Experience
• Proven Driving Experience
• Excellent customer service skills
• Strong interpersonal skills to build and maintain relationships
• Ability to be flexible and adaptable to change of planned activities at short notice
• Ability to crouch, kneel and work in confined areas for extended periods
• Ability to lift heavy objects
• Organisation & time management skills
• Ability to solve problems and work well under pressure without supervision
• Ability to use own initiative
• Understand and logically follow diagrams and manuals
• Sound knowledge of appropriate lifting techniques
• Basic IT skills
• Possess a clean driving licence and enjoy driving

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. Posturite is the UK’s leading provider of ergonomic solutions. We have been providing specialist DSE assessments, services and solutions for more than 30 years. Posturite help thousands of people and clients improve the health, happiness and productivity through a range of solutions including DSE assessments, ergonomic product provision, furniture, and a range of Enablement assessments and training to assist individuals. Not only do we work directly with individual customers and end users, we also work with a diverse range of clients from the public and private sector, including many charities. We are proud to assist over 75% of FTSE 250 companies and 50% of central government organisations. Our employees have a wealth of experience, with individuals who can offer case management for musculoskeletal, disability and other specialist areas. xlqdzyr We provide over 20,000 assessments per year to all parts of the UK, this includes traditional DSE assessment but also offer a range of enablement assessments in areas such as visual or hearing impairments, dyslexia, dyspraxia, and all neurodiverse conditions. The Mill, Station Road Berwick East Sussex BN26 6SZ Boma Hart or