A unique opportunity available for a passionate candidate looking for flexible, part time work in the tourism industry.
We are a small but close remote team specialising in Australasian travel looking for someone to join our crew to assist with our growing business.
Although general day-to-day work responsibilities will be remote and working from home, ideally our candidate is based in or is willing and able to travel easily to Swansea on semi-regular occasions. However, applications are open to those outside the South Wales area.
Duties and responsibilities
- Part time - 25 - 30 hours per week
- Salary range - £22,000 - £24,000 per annum
Key focuses
- Handling day-to-day reservation enquiries within a shared inbox
- Processing bookings and general reservations duties
- Supporting our travel agent partners by providing excellent customer service
- Providing support to our Sales Manager with general sales duties and tasks including those listed below
Sales focuses
- Assisting with various marketing campaigns
- Creating and assisting with slideshow presentations
- Assisting with analysing sales performances and reporting
- Assisting with e-marketing duties
- Organising and collating internal resources and databases
- Assisting with back office and website management
Experience and qualifications
- Australian destination knowledge essential
- Asian destination knowledge desired
- Previous experience within the travel industry desired - including employment with travel agencies, tour companies and wholesale agencies.
- Previous customer service / reservations and/or sales administration experience desired.
- Experience with e-marketing, website and CRM platforms desired.
- Previous Hybrid / Remote work desired as self-motivation and ability to work autonomously are required skills
- Competence using platforms such as Canva to create presentations / marketing collateral desired
- Travel experience required - Australian travel experience essential
- Competence using Office 365 including Outlook required.
Working with the team
- Swansea / South Wales based, or willing to travel to Swansea on semi-regular basis.
- Liaise and work with colleagues via Microsoft Teams across various timezones.
Benefits
- Semi-flexible remote working in a small trust-based team.
- Experience working in a unique business within the exciting travel industry.
- Opportunity to grow within the company and expand duties in the future.
- Discounted travel opportunities within our destinations
Company culture
- We're a small but passionate team working in an exciting industry with a wide range of partners and opportunities.
- We're an Australian company operating in the European market for over 15 years
- Being a small team, we need people who are passionate and willing to work as a team which at times involves stepping in to cover a wide range of duties across the business.
If you love travel, are passionate about Australia and the Asia/Oceania region and have a desire to work within a small, remote and flexible company - we would love to have you join us!