HR Advisor

HR Advisor Contract: Permanent. Location: Manchester City Centre (Fully office based). Salary: £28,000 - £36,000 per annum. Structure: Mon-Sun (5 days a week, 1 weekend shift every 3 weeks- either a Saturday or Sunday). Shift patterns available: 6am-2pm, 7am-3pm, 8am-4pm. Several exciting opportunities have arisen for dedicated and experienced Employment Law Consultants/HR Advisors to join a well-known and established HR consultancy in the heart of Manchester. This role requires you to work in a team providing legally compliant solutions to clients via telephone/email in all aspects of HR and Employment Law, to support the business needs of the individual clients. Key Responsibilities

• To achieve the standards set within the performance framework to support all clients with quality advice in a productive manner within set Service Level Agreements (SLAs) to provide an efficient solution-based advice, through telephone - this will be calling only advice.
• To ensure that personal knowledge of HR and Employment Law is continually updated.
• To actively own and lead cases to resolution, building rapport and relationships with clients on each interaction.
• To undertake Welcome Calls with new clients and discuss with them the software, our services and products.
• To deliver training to colleagues and clients as required.
• To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases.
• To support other Consultants coming into the business as requested.
• To review, via call advice, client documentation and provide feedback and advise accordingly, taking into consideration their internal terms and conditions on each case.
• To have a high level of knowledge and breadth of employment law and HR matters in order to deal with complex and end to end cases.

What You Bring

• Proven experience in Human Resources or related field
• Strong knowledge of HR practices and Employment Law
• Excellent communication skills, both written and verbal
• CIPD Lv.5 and above is desired, although CIPD Lv.3 and experience will be considered. Study support to further progress your HR career is offered upon completion of the probation period.
• Ability to build strong relationships with clients.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Ability to work effectively as part of a team.

Structure

• 37.5 – 42.5 hours, Monday to Sunday (1 weekend shift every 3 weeks), fully office based (5 days a week):
• Salary ranges from how many hours you do: opportunity to pick up more hours by doing an extra half an hour a day (40 hours), or an extra hour (42.5 hours a week).
• Shift pattern: 6am-2pm, 7am-3pm, 8am-4pm.

What Sets This Company Apart

• Leading provider of HR and Employment Law advice
• Renowned for delivering exceptional service to a diverse range of clients
• Supportive and inclusive work environment
• Every team member is valued for their contribution
• Strong focus on professional development
• Ample opportunities for employees to grow and develop skills
• Excellent opportunity to join a company that values its employees
• Rewarding and challenging work environment

Benefits

• Clear progression plan- from HR Advisor to Senior HR Advisor, to HR Manager, to HR Business Partner, with continued support throughout
• Training- 4-week intensive training course
• Opportunity- offered post grad certificate in employment law (8 weeks unless you have CIPD level 7, mandatory)
• Pay review’s- x 2 a year and promotion opportunities, which is easy after the first 6 months, within this support and development to progress
• Enhanced holidays – 25 days increasing to 27 after 2 years’ service and 28 after 5 years’ service
• Contractual sick pay – 1 week increasing to 3 weeks after 1 years’ service
• Private health care cover after 5 years’ service and Health Sheild Cash Plan from day 1.
• and many more*

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates