Department:Customer Service
Type:ON-SITE
Region:Aberdeen, Scotland
Location:Aberdeen, Scotland, United Kingdom
Experience:Entry level
Estimated Salary:£20,000 - £25,000
Skills:
FOOD AND BEVERAGEHOSPITALITYCUSTOMER SERVICECOMMUNICATIONTEAMWORK
Share this job:

Job Description

Posted on: April 20, 2026

At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And above all, they come for the that exhilarating feeling where anything can happen. Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos. It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back. We’re building something special at Grosvenor Casinos. Join us and be part of it. As a Food & Beverage Host, you’ll be at the heart of our hospitality experience - welcoming guests with warmth, energy, and a genuine smile. You’ll play a key role in creating a vibrant and enjoyable atmosphere, ensuring every customer feels valued from the moment they arrive. From preparing drinks and overseeing food service tasks to maintaining a clean and inviting environment, you’ll be hands-on in delivering outstanding service. Skills & Experience Needed

  • If you’re ready for a new challenge in a fast-paced, fun, and supportive environment - where your personality and passion for people matter most - we’d love to hear from you.
  • Experience in food and beverage is a bonus, but not essential. What really counts is your enthusiasm, reliability, and ability to make every guest feel special.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK. Why Join Us? As a part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression within a leading leisure brand.

  • Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
  • A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
  • Work with energy and variety - No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
  • High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
  • Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.

We’re for Everyone If you're looking for a role with energy and variety and want to be part of a team that values passion, performance and care - we’d love to hear from you. At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know. This is a 24/7 environment, so flexibility for nights and weekends will be a part of the role. You must be 18+ and legally entitled to work in the UK.

Originally posted on LinkedIn

Apply now

Please let the company know that you found this position on our job board. This is a great way to support us, so we can keep posting cool jobs every day!

The Rank Group plc logo

The Rank Group plc

View company page
JobsInUK.app logo

JobsInUK.app

Get JobsInUK.app on your phone!

SIMILAR JOBS
The Rank Group plc logo

F&B Host

The Rank Group plc
Just now
Customer Service
ON-SITE
Aberdeen, Scotland, United Kingdom
FOOD AND BEVERAGEHOSPITALITYCUSTOMER SERVICE+2 more
Chisholm Hunter logo

Sales Professional

Chisholm Hunter
Just now
Customer Service
ON-SITE
Aberdeen, Scotland, United Kingdom
SALESCUSTOMER SERVICERELATIONSHIP BUILDING+10 more
Barclays logo

Customer Care Leader

Barclays
Just now
Customer Service
ON-SITE
Glasgow, Scotland, United Kingdom
COACHINGMENTORSHIPCONTACT CENTRE+13 more
Allied Vehicles Group logo

Mobile Service Technician (North London)

Allied Vehicles Group
2 days ago
Customer Service
ON-SITE
Glasgow, Scotland, United Kingdom
LIGHT VEHICLE MAINTENANCEVEHICLE REPAIRDIAGNOSTIC EQUIPMENT+6 more
Moto Hospitality logo

Team Member - Greggs

Moto Hospitality
6 days ago
Customer Service
ON-SITE
Wolverhampton, England, United Kingdom
CUSTOMER SERVICEFOOD PREPARATIONTEAMWORK+4 more