Credit Controller

Are you an experienced Credit Controller looking to join a team where you will be encouraged to learn and grow?

We’re looking for an experienced Credit Controller to join our finance team based in Manchester.

As Credit Controller you will build and maintain effective relationships with a portfolio of clients to promote a high performing credit control service to the business which forms an integral part of our overall client service. You will be encouraged to learn and grow, take on new challenges and contribute fresh ideas. You will have experience in a similar, fast paced role, ideally in a professional services environment e.g., planning consultancy, law firm, and accountancy practice.

Duties include (but are not limited to):

• Proactive ownership of your own debt ledger, responsible for ensuring robust actions are taken throughout the end-to-end debt cycle
• Proactive chasing of payments within a professional services setting
• Managing Risk to ensure your debt ledger is prioritized to achieve the best outcomes
• Ability to have a flexible approach in helping our clients whilst driving commercial success
• Delivering accurate closure of month end activities around allocations & investigations of nominal amounts
• Driving invoice query resolutions with our internal billing teams
• Provide administrative assistance to the finance team when needed
• Liaise with our Planners and support teams to resolve Project debtor queries
• Maintain up to date accurate records of information across multiple systems
• Responsible for supporting internal stakeholders, championing credit control and maintaining strong working relationships

The ideal candidate will have:

• An understanding of working debt by project/matter
• Exceptional customer service skills balanced appropriately with robust debtor actions
• Working with multiple currencies
• Target driven attitude to maximising cash collection & reducing the aged debt
• Robust time management and attention to detail
• Strong communication skills working within a hybrid setting
• Strong excel/reporting skills
• Accuracy & Speed in working with multiple systems
• A flexible and committed approach within the role

"I enjoy working for Turley because of its professional, friendly, and supportive environment where development opportunities and flexibility allow me to thrive both personally and professionally. The fast paced nature of the work, coupled with the constant variety of new challenges is made even better by the great people and vibrant company culture."

James Lobley, Credit Control Administrator

Why work for Turley?

We are trusted independent advisors with restless ambition to shape a more sustainable future.

We work collaboratively with our clients to deliver places and communities that thrive. We combine professional expertise with in-depth market knowledge and deploy our services — Business Cases and Funding, Design, Economics, EIA, Expert Witness, Heritage, Townscape and Landscape, Planning, Strategic Communications, and Sustainability and ESG — individually or collectively to meet client needs in the most effective way.

We offer excellent remuneration and a flexible benefits package including medical insurance, pension, flexible working allowance, ownership dividend and performance-related bonus.

Turley operates a blended flexible working model, allowing co-owners choice, freedom, and flexibility as to where, when and how they work, balancing personal, team and client requirements. We are happy to talk about flexible working options in more detail during the recruitment process.

We are committed to ensuring people, places and the planet can thrive.

We know that actions speak louder than words. As a business, and through our client work, we strive to make a meaningful impact. This is how we are shaping a more sustainable future.

We have been CarbonNeutral® certified since 2018; achieved Bronze Carbon Literate Organisation accreditation in 2023; and are working towards B Corp status.

Driven by our purpose, we believe in using business as a force for good, including generating value for our clients and profits for our co-owners.

Our aim is to be an even more diverse and inclusive company; we celebrate difference and we're actively building more diverse teams. We welcome applications from candidates regardless of background and personal circumstances who meet the criteria set out above. We would love for you to join an organisation that enables you to thrive. If you need any assistance during the recruitment process or we can put in any adjustments for you, please contact Turley’s People & Culture team (careers@turley.co.uk).

Find out more about our company and its culture:

If you think that Turley could be the right move for you, please apply in confidence by following the Apply Now link below or email careers@turley.co.uk, providing your CV and a covering letter.

We welcome applications directly, and would prefer not to receive CVs from recruitment agencies.

The successful candidate must have permission to work in the UK by the start of their employment.