Newport Site Manager

We have an exciting opportunity at our Newport Cold Store for a Site Manager to join our busy team. This is a full-time post, working between 8.00am - 5.00pm Monday to Friday, with some requirement for weekend working to meet demand

Site operations:

• Planning delivery and despatch of products when required by customers
• Working with the warehouse supervisor to organise your team's workload; carrying out daily briefings to allocate tasks to individuals
• Ensuring all products are stored safely in the correct locations
• Liaising with customers and Group operations management and any other relevant parties to ensure that everyone is fully informed of any issues
• Ensuring all equipment is properly maintained and daily check sheets are completed
• Ensuring the warehouse and chambers are kept clear, clean, and tidy, and working efficiently
• Recommending and implementing system or operational upgrades and improvements
• Utilising all space effectively and reducing wastage
• Monitoring service levels
• Recording and reporting H&S incidents in line with procedures
• Monitoring the chambers' temperature app and reporting any issues to Group operations management and Maintenance
• Ensuring site maintenance works are reported and completed
• Ensuring the site is fully stocked of cleaning and catering supplies
• Managing your team:
• Leading and managing all warehouse and site office employees
• Ensuring there are sufficient staffing levels at all times and covering the site office when colleagues are absent
• Managing sickness and other absences, ensuring documentation and meetings are completed within set timescales
• Managing recruitment for the site to ensure resource meets demand within budget, including interviewing, onboarding, and conducting inductions
• Leading investigations and other formal meetings as required
• Reporting of employee hours to the payroll team
• Ensuring colleague concerns are dealt with efficiently and respectfully, and reporting issues to the Group Operations Director as necessary

General:

• Taking responsibility for your own health & safety and that of others
• Maintaining compliance with the Group's policies and procedures at all times
• Maintaining confidentiality and observing data protection and associated guidance where appropriate
• The duties in this job description are not a total definition of the job or its functions and may be altered at any time to reflect the changing needs of the Group

Skills and abilities:

• Committed, with the initiative and drive to implement new ways of working to ensure the efficiency of the site's operations
• Clear, direct, and motivational leadership
• Proactive approach to problem solving
• Capable and confident in dealing with competing demands, prioritising effectively
• Understanding of risk management
• Critical thinking and analysis skills
• Qualifications and experience:
• At least 3 years' experience working in a site supervisory or management role
• REACH Truck, PPT, and Counterbalance licences and experience are desirable but not essential
• Interpersonal skills including the ability to encourage good performance and handle underperformers
• Willingness to have difficult conversations with colleagues and customers in a constructive manner

Other:

• Flexible with an ability to work outside office hours when required
• Full and valid driving license and use of a vehicle