Payments Officer

About Us:

Zenith Bank (UK) Limited (ZUK) is a subsidiary of Zenith Bank PLC, one of the top banks in Nigeria. The bank was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure.

Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success.

With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5-year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent.

Role Overview:

Support fellow members of the Payments team in the processing of transactions for various denominations of customers. Interaction with other areas of the Bank will be required to ensure SLAs and customer satisfaction targets are realised.

Role Responsibilities:

• Process Payments, Corp, WM, Group, Internet Banking
• Payment positioning
• End of Day Queue Checking
• Complaint’s reporting
• Investigations
• Timely handling of emails
• Compliance with the FCA/PRA’s Individual Conduct Rules as outlined below

Skills/Knowledge Required:

• Excel experience essential
• Attention to detail
• Aptitude to learn
• Problem solving
• Good communication skills
• Able to multi-task
• Ability to work under pressure
• Ability to meet deadlines
• Decision making
• Excellent numeracy skills

This is a 12 Month FTC position paying up to £40,000 based on experience