Alison Ballard on Thriving in Tech
Alison Ballard, Principal Digital Product Manager at Allstate NI, emphasizes the evolving skills needed for a successful career in technology. In a recent interview, she highlighted the importance of continuous learning, mentoring, and the value of non-technical skills like communication and empathy.
A Non-Linear Path to Success
Alison's career journey wasn't straightforward. Starting in administration, her passion for problem-solving led her to IT. "I gravitated towards finding easier ways to solve problems," she recalls. This mindset propelled her into roles where she could automate processes and innovate solutions.
The Role of a Digital Product Manager
At Allstate NI, Alison's role is multi-faceted. She sets the vision for digital products, integrates emerging technologies like AI, and ensures seamless customer experiences. Her team handles $40billion in transactions, blending reliable older systems with cutting-edge tech.
Key Skills for Tech Careers
While technical knowledge is crucial, Alison stresses soft skills:
- Communication: Essential for teamwork and customer interaction.
- Empathy: Understanding user needs to create better products.
- Curiosity: A drive to continuously learn and adapt.
Mentoring and Women in Tech
Alison is a strong advocate for mentoring and diversity in tech. She credits her growth to mentors like Stephen McKeown and her involvement with Women in Tech at Allstate. "We encouraged each other to step out and take chances," she says, highlighting initiatives to inspire young girls to pursue tech careers.
Advice for Aspiring Tech Professionals
Alison’s message to young girls: "Don’t be intimidated by the technical side. Seeing a problem and fixing it is the most rewarding experience."
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