Community Facilities Supervisor - Newport Clinics

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Aneurin Bevan University Health Board support flexible working. Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit - Aneurin Bevan University Health Board Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable. Job Overview Are you a motivated and experienced supervisor with a passion for delivering high-quality support services? Do you enjoy leading teams, maintaining high standards, and making a real difference to patient care? If so, we would love to hear from you. We are seeking a Facilities Supervisor to join our Facilities Team supervising our Newport Clinics. This is an exciting opportunity to support the delivery of vital facilities services across community healthcare settings, ensuring patients, staff and visitors benefit from safe, clean and welcoming environments. The working hours are 13:30 - 20:00 Monday to Friday. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Main duties of the job As a Facilities Supervisor, you will lead and support a team of facilities staff, ensuring services are delivered effectively and safely across a range of community sites. You will oversee day-to-day facilities operations, including cleaning, catering, portering and other support services, ensuring compliance with NHS Wales standards and Health Board policies. Working closely with clinical and operational colleagues, you will help maintain high standards of cleanliness, infection prevention and control, health and safety, and service quality. You will also play a key role in staff supervision, training, performance management and service improvement. Main Responsibilities

• Supervise and support facilities staff across community healthcare locations.
• Monitor service quality and ensure standards are consistently achieved.
• Conduct regular site visits and work closely with clinical teams.
• Promote a culture of safety, quality and excellent customer service.
• Manage staff performance, attendance, training and development.
• Ensure compliance with Health & Safety, COSHH, Food Hygiene and Infection Prevention requirements.
• Monitor stock levels, equipment and resources to ensure effective service delivery.
• Respond to service issues and implement solutions in a timely manner.

Working for our organisation Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement. Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing. We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another. We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others. Qualifications And Knowledge Essential criteria

• NVQ Level 3 supervisory qualification or equivalent demonstrable knowledge and experience
• Food Hygiene & Safety Level 2
• Basic Health & Safety Certificate
• Knowledge of full range of work procedures, practices, and equipment for cleaning, catering and portering services
• Knowledge of COSHH regulations
• Knowledge of Health & Safety, HACCP policy and procedures
• Customer service
• Manual Handling Certificate

Desirable criteria

• NVQ level 2 in Cleaning or Catering Services
• Certificate in Health & Safety
• ECDL IT Qualification
• Food Hygiene & Safety Level 3
• Food Allergen Awareness
• Awareness of NHS cleaning techniques as per National Cleaning Standards for NHS Wales
• Awareness of All Wales Nutrition and Catering Standards for Food and Fluid provision for Hospital Inpatients

Experience Essential criteria

• Relevant experience in the cleaning and catering industry
• Willingness to train for job development
• Ability to motivate and develop staff
• Ability to meet unplanned work deadlines or demands
• Experience of training staff in routine tasks

Desirable criteria

• Assessing and undertaking risk assessment
• Previous experience of supervising staff
• Experience of undertaking audits
• Knowledge of medical gases
• Knowledge of waste disposal

Skills and Attributes Essential criteria

• Ability to work effectively with both management and other supervisors with a positive attitude and willingness to take responsibly
• Knowledge of working in multi-disciplinary environments
• Proficient IT skills
• Able to work under pressure and to deadlines
• Flexible approach to working
• Commitment to personal development
• Ability to motivate self, staff and teams
• Ability to lead by example
• Excellent communication skills (written, verbal and electronically)
• Ability to engage positively, sensitively and diplomatic with staff & customers
• Follow & implement standard procedures
• Issue work instructions to staff
• Ability to prioritise own tasks and that of the team
• Self-motivated
• Have a flexible approach to changes in workload/duties/priorities
• Promote the Facilities Services
• Ability to travel between sites as requested, in a timely manner
• Able to work to a high standard
• Act in a polite & respectful manner
• Aware of security and confidentiality
• Lone working may be a requisite of this role

Desirable criteria

• Previous experience within a healthcare environment
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh