Business Partner

🌟 We’re Hiring: Bank Business PartnerPermanent, Full Time£27,00-£28,000Based across Royal United Hospital in Bath, Salisbury District Hospital & The Great Western Hospital in Swindon

Do you thrive in a fast‑paced environment where exceptional customer service and strong stakeholder relationships make a real impact? We’re looking for a Bank Business Partner to join our team and work closely with our NHS clients to ensure their temporary staffing needs are met efficiently and effectively.

Acacium Group are a leading global healthcare delivery partner and we are hiring a Bank Business Partner. Part of Acacium Group, Bank Partners are the UK’s leading independent expert in managed staff bank solutions for the NHS. We support healthcare professionals to work flexibly, ensuring vital shift cover that helps maintain patient safety. Working in partnership with our clients, we help reduce agency spend, strengthen governance, and enhance flexible workforce models.

💡 About the Role

In this role, you will:

• Be the main point of contact for senior NHS stakeholders.
• Be proactive in finding ways to improve the bank fill rate and reduce reliance on agency.
• Look at management information to help forecast trends and peaks in demand, using it as a tool to effectively change trust bookings behaviours for a more effective service.
• Work in partnership with our internal recruitment and compliance teams to ensure effective service delivery and resolve day to day queries.

🎯 What You’ll Bring

We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:

• A passion for delivering outstanding customer service
• Excellent stakeholder management skills
• Strong communication and problem‑solving abilities

🌍 Why Join Us?

• Your work will directly shape decisions that improve our services.
• You’ll help us maximise value by ensuring data quality.
• You’ll be part of a supportive team where new ideas are welcomed.
• You’ll have opportunities to learn, grow, and develop your skills.

✨Your Benefits

• Pensions scheme, free mortgage broker service & life assurance
• Wellbeing Benefits - Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops
• Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance
• Discounts. Shopping, lifestyle & cinema discounts

📚 Experience We’re Looking For

• Customer service with proven experience building relationships with stakeholders.
• Experience within the healthcare sector.

If you don’t meet every requirement but believe you’d be a strong fit, please apply anyway, we value diverse experiences.

🧩 Inclusion & Accessibility

We are committed to creating a truly inclusive and diverse workplace where everyone feels valued, respected, and able to thrive. As an age-friendly and disability-confident employer, we welcome applications from people of all backgrounds, communities and ages, recognising unique skills, experience and perspectives individuals bring at every stage of their career. Guided by our core value of Putting People First, we are committed to fostering an inclusive culture and will consider flexible working options and reasonable adjustments wherever possible to suit individual needs.