Senior Regional Recruitment Manager

Position: Senior Regional Recruitment ManagerContract Type: Full Time, Remote Flexibility

About Cera:

Cera’s vision is to empower people to live their best lives at home through technology and professional care. By joining us, you’ll help revolutionise care, enhancing dignity, respect, and independence for our service users. Our technology enables carers to focus on what they do best—caring.

The Role

As a Senior Regional Recruitment Manager, you’ll drive hiring targets for your assigned region and build a high-performing recruitment team. You’ll collaborate with key stakeholders, including Operations, Marketing, L&D, and Onboarding, to improve recruitment and retention outcomes.

Key Responsibilities:Carer Recruitment

• Ensure the region and branches meet hiring targets.
• Align recruitment goals with resources and action plans.
• Identify and address pipeline blockages, working with relevant teams.
• Escalate unresolved recruitment challenges.
• Contribute to business tender/bidding decisions.
• Lead recruitment contract mobilisation and integrate new acquisitions.
• Utilise data insights to track performance and drive improvements.
• Analyse problem areas and take action on recruitment and retention challenges.

Carer Retention Excellence

• Support branches in achieving turnover targets.
• Understand and act on retention data insights.
• Collaborate with Operations on upcoming retention challenges.
• Work with the retention marketing team to implement initiatives in priority branches.
• Maintain ongoing communication and progress updates on retention efforts.

People Management

• Build and develop a high-performing team.
• Monitor daily inputs and performance at individual and team levels.
• Conduct weekly 1:1s with team members.
• Provide coaching, role-playing, and call coaching to enhance performance.
• Foster motivation, team building, and a positive culture.

Relationship Management & Leadership

• Maintain structured, positive relationships with branches.
• Hold monthly review meetings with each branch and RD.
• Participate in fortnightly or weekly meetings for priority branches.
• Provide regular updates to RMs, AMs, and RDs on branch status.
• Ensure clear communication during contract mobilisation periods.
• Visit branches monthly and participate in quarterly in-person supply team meetings.
• Support local recruitment initiatives, including job fairs and community partnerships.
• Align priorities with the onboarding team for a seamless candidate experience.

What You Bring

• Strong leadership and people management skills.
• Recruitment, retention, or workforce planning experience.
• A data-driven, solutions-oriented mindset.
• Passion for fostering a strong company culture.

What We Offer

• 25 days holiday + your birthday off
• Company pension & paid DBS/PVG
• Employee benefits platform with 800+ retail discounts
• Career development & training opportunities
• Recognition awards & referral bonuses (up to £500 per referral)
• Mobile phone & necessary techWhy Cera?

We’re at the forefront of transforming care through AI and technology. By joining Cera, you’ll play a key role in shaping the future of recruitment and care services while being part of an inclusive and innovative team.

Join us and make a real impact! 🚀