Delta Hotels by Marriott Birmingham logo

SALES AND EVENTS COORDINATOR

Delta Hotels by Marriott Birmingham
Department:Sales
Type:ON-SITE
Region:Birmingham, England
Location:Birmingham, England, United Kingdom
Experience:Entry level
Estimated Salary:£20,000 - £25,000
Skills:
CUSTOMER SERVICEADMINISTRATIVE TASKSSALES COORDINATIONEVENT PLANNINGCOMMUNICATIONOPERAMARSHAMGS
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Job Description

Posted on: July 17, 2025

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness. What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

  • Free Meals on Duty: Enjoy complimentary meals while at work.
  • Uniform Provided: A professional uniform is supplied for all employees.
  • Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
  • Pension Scheme: Participation in The People’s Pension.
  • Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
  • Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
  • Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

  • Manage administrative tasks within the office – replying to emails, research potential business opportunities and sharing them with the Sales Team for follow up.
  • Assist the team with VIP bedroom reservations as well as ensuring all appropriate alerts, traces and amenities are assigned.
  • Assist the team when VIP FAM & Site Visits are due in by putting together sales packs and hotel gift bags
  • Works with the Sales & Events Team to ensure all projects as assigned are completed with the highest degree of attention and keep to deadlines as set.
  • Act as a resource for other hotel departments and key stakeholders when a request for brochures or sales information is requested.
  • Use MGS, Marsha, Opera and internal programs to produce reports as and when required and requested.
  • Keep apprised of hotel developments and ensure all collateral and correspondence is kept up-to-date.
  • Effectively develop relationships with key internal and external stakeholders.
  • Create contracts as required for Corporate, FIT and Group proposals.
  • Effectively communicate all key information from Sales & Events Team to the hotel and key stakeholders.
  • Follow all hotel and company processes and procedures.

Safety and Company Policies:

  • Follow all company and safety and security policies and procedures.
  • Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Communicate with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties. Preferred Qualifications

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience in a customer service role.

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!

Originally posted on LinkedIn

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