Transport First Line Manager

Pay Rate: £27,500 - £30,000 (dependent on experience) Grade: RCS N Contract Type: Permanent (Full-Time) Shift patterns: 37.5 hours per week, Monday - Friday predominantly working 9am - 5pm Location: Ferrybridge - WF11 8JY Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly. We're now looking for a Transport First Line Manager to lead and support a small, long‑serving team of drivers, ensuring safe, compliant and efficient transport operations while delivering an excellent customer experience. ✅what You'll Do

• Manage and lead a team of drivers, including allocating work, monitoring performance, delivering team briefings
• Plan and schedule transport operations, manually routing and sequencing deliveries to ensure service and efficiency targets are met
• Oversee fleet compliance, health & safety and driver training, ensuring all vehicles and drivers meet legal, company and customer standards
• Coordinate fleet maintenance, including MOTs and servicing, and act as the first point of contact for customer transport queries
• Provide on-call cover as required, providing emergency support to drivers when needed

✅what You'll Bring

• Experience working in a transport or supply chain environment, suited to a Transport Clerk/Admin looking to gain more experience
• Understanding of working time directive and drivers hours is advantageous
• Strong customer service and communication skills, with confidence liaising with customers on-site and over the phone
• IT-literate with a good working knowledge of Microsoft Office, (experience with SmartTime, Tachomaster or LogicS is advantageous but not essential)
• Hard‑working with a positive, proactive attitude; a strong team player who is hands‑on, helpful and flexible, and happy to support all aspects of a small operation—from administration through to customer meetings—to deliver an excellent customer experience

✅WHY JOIN US?

• Discretionary bonus based on performance
• We're happy to talk about flexible working – just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅who We Are We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. ✅BUILDING AN INCLUSIVE WORKPLACE At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs. Please be aware that interviews are provisionally scheduled to take place during the week commencing 4th May. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible. #UKIDSCTM