Ecommerce & Marketplace Junior Account Manager
Location: Cwmbran HQ – minimum 4 days per week
Department: Sales
Reporting to: Head of National Accounts
Salary: Competitive salary + performance-related bonus
The Role
We are looking for a dynamic, driven and commercially minded Ecommerce & Marketplace Account Manager to join our Sales team.
You will take day-to-day ownership of our online marketplace accounts, with a key focus on growing sales, maximising opportunities and ensuring our brands and products perform at their best online. This is a hands-on, commercially focused role for someone who is proactive, analytical, organised and confident taking ownership.
Key Responsibilities
• Manage and develop our online marketplace accounts.
• Maintain and optimise product listings, content, imagery, pricing and product information.
• Monitor stock availability and proactively identify issues that could impact sales.
• Manage new product launches, ensuring products are live accurately and on time.
• Plan and execute promotional activity to drive sales and maximise key trading periods.
• Monitor sales performance and identify opportunities for growth.
• Track competitor pricing, promotions, content and activity and make commercial recommendations.
• Analyse sales, stock, pricing and promotional data using Excel.
• Identify underperforming products and recommend actions to improve performance.
• Liaise with marketplace contacts and resolve account or product issues.
• Work closely with Sales, Marketing and Logistics to deliver online growth.
About You
We are looking for someone who is:
• Driven, proactive and commercially focused.
• Confident working with numbers, data and Excel.
• Highly organised with excellent attention to detail.
• A strong communicator and team player.
• Able to manage multiple priorities and deadlines.
• Curious about ecommerce, online retail and consumer behaviour.
• Ambitious and keen to develop their career within Sales.
Experience
Essential
• Strong Excel skills.
• Good commercial awareness.
• Excellent organisation and attention to detail.
• Strong communication skills.
Desirable
• Experience in ecommerce, online marketplaces, retail or sales.
• Experience with Amazon, eBay, Mirakl or similar platforms.
• Experience with promotional planning and online trading.
• Business Central (BC) knowledge.
Ecommerce experience is advantageous but not essential. We are looking for the right person with the commercial mindset, drive and ability to learn.
What We Offer
• Competitive salary
• Performance-related bonus scheme.
• Opportunity to develop and progress within the Sales team.
• Minimum 4 days per week at our Cwmbran HQ.
• Laptop / Mobile / iPad
