Be the Go-To Person for Getting Our Data Right at Findel Education
At Findel Education, we're passionate about making a difference in the world of education. Behind every order, price and customer account is accurate data, and we're looking for an organised, service-minded Master Data Administrator to help our business run smoothly.
This is a fantastic opportunity for someone who enjoys a busy, varied workload, takes pride in getting things right and wants to be part of how we use technology and AI to work smarter. You'll be joining a supportive and collaborative team where your ideas will be valued. No technical or AI background is needed, just curiosity and a willingness to try new tools.
What You'll Be Doing
No two days are quite the same, but you'll be involved in:
- Managing a high volume of helpdesk tickets: actioning requests, checking accuracy and confirming completion.
- Maintaining accurate and reliable customer, supplier and product data across our systems.
- Spotting and resolving data quality issues before they impact the wider business.
- Completing day-to-day administration tasks that keep our data and processes running smoothly.
- Proactively managing customer price groups, keeping them accurate and up to date.
- Helping to improve processes and reduce manual effort in how requests are received and handled.
- Helping us use AI and automation to take repetitive work out of ticket handling.
- Contributing to a culture of continuous improvement and operational excellence.
What We're Looking For
We're looking for someone who is organised, reliable and takes pride in accuracy, even when the queue is busy. You'll be service-minded, enjoy closing things off properly and be keen to help us work smarter.
You'll ideally bring:
- Experience in an administration, customer service, order processing or data entry role.
- Strong attention to detail and a commitment to accuracy.
- Confidence working through a busy queue of requests and prioritising your workload.
- Confidence using Excel, and a keen interest in using AI tools to work more efficiently.
- Excellent problem-solving abilities and a proactive approach.
- Strong communication skills and the ability to build positive working relationships.
- A genuine interest in technology, innovation and continuous improvement.
Experience with SAP and Product Information Management (PIM) systems would be desirable, and full training will be provided. Most importantly, we're looking for someone who is eager to learn, embraces change and enjoys being part of a team.
Why Join Findel Education?
At Findel Education, our people make the difference. We foster a collaborative environment where everyone is encouraged to share ideas, challenge the status quo and contribute to our success.
This is an excellent opportunity to build a long-term career within a business that is investing in its people, processes and technology. You'll have the chance to make a real impact, develop your skills and be part of an organisation that supports educational settings across the UK.
What You'll Gain
- A permanent opportunity with a market-leading education supplier
- Exposure to exciting business improvement and data transformation initiatives
- Opportunities to grow into process improvement or automation ownership within the team, supported by training in data management, AI and emerging technologies
- A supportive team environment where your ideas and contributions are valued
- The chance to make a meaningful difference in a business that helps support learning and education every day
As well as:
- Competitive salary & benefits package including:
- 25 days holiday
- Birthday holiday
- Contributory pension scheme
- Employee Assistance Programme, including online GP & well-being support
- Volunteering Leave
- Staff discounts
We support hybrid working, with 3 days per week at our collaborative workspace in Hyde, Greater Manchester. Our culture is friendly, welcoming and supportive, and we believe work should be fun.
Ready to Apply?
If you're organised, take pride in getting things right and want to be part of a business that's embracing innovation and continuous improvement, we'd love to hear from you.
Apply today and help us continue making a difference in education.