GES - Global Experience Specialists logo

Client Relations Manager

GES - Global Experience Specialists
Department:Customer Service
Type:ON-SITE
Region:Birmingham, England
Location:Birmingham, England, United Kingdom
Experience:Mid-Senior level
Estimated Salary:£30,000 - £45,000
Skills:
EVENT MANAGEMENTACCOUNT MANAGEMENTCLIENT RELATIONSFINANCIAL ACUMENCOMMUNICATION
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Job Description

Posted on: July 17, 2025

Job Advert Are you a Client Relations Manager with a flair for delivering unforgettable events? Do you excel at building lasting client relationships? GES is on the hunt for a passionate Client Relations Manager to join our dynamic team. You'll be at the forefront, delivering top-tier GES services for our high-profile events. Who We Are GES is a global leader in live event marketing. We craft some of the world’s most spectacular events – from captivating exhibitions and engaging conferences to unforgettable sales events of all sizes. Our expertise spans from strategic planning and show-stopping audiovisuals to insightful performance metrics – and every meticulous detail in between. We bring brands to life! Our Mission: To create unforgettable event experiences, powered by our talented team worldwide. We thrive in an innovative, fast-paced, and creative environment that encourages thinking big, creating boldly, and working collaboratively. Our Extraordinary Team Includes

  • Visionary designers
  • Expert account managers
  • Savvy marketing specialists
  • Skilled business professionals
  • Talented artisans

At GES, collaboration and communication are key, and our employees are masters at both. Join us and be a part of the magic!WHAT WILL YOU DO?You Will

  • Deliver allocated events across all venues around the UK and Europe to the GES standard on time and within budget.
  • Provide a single point of contact for the client for all services and ensure client satisfaction is met, if not, exceeding expectations.
  • Manage onsite resources during build & break of the event, liaising with division Site Managers and maintaining open communication with the client.
  • Provide onsite presence during open hours of the event to maintain the single point of contact for the client.
  • Respond to client requests in a timely manner in order to exceed client expectations and customer service levels, whilst managing expectations.
  • Review the P&L on all allocated shows and accurately forecast all LOB`s final total revenues when requested.

WHAT YOU’LL NEED You will be an experienced Event/Account Manager with excellent knowledge of the Exhibition Industry. You will have good financial acumen, have excellent communication skills and be adept at creating lasting relationships. Development And Benefits At GES we look to equip you with the tools required for you to progress in your career with us. With plenty of internal opportunities to move within the business and the backing of line managers progression is key to the business growing. This is a full-time role offering a competitive salary, dependent on experience. We operate a reward strategy based on our team members receiving a salary that best reflects their experience and skill level. Ready to embark on an exciting journey with GES? Apply now and help us create the next unforgettable event! Salary Competitive

Originally posted on LinkedIn

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