Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
At Haleon, Digital & Technology plays a critical role in accelerating commercial growth through innovative, consumer-centric digital experiences. As part of our Commercial Digital Services transformation portfolio, we are investing significantly in our design capabilities to create exceptional experiences for consumers, customers and healthcare professionals across our global markets.
We are seeking an experienced Head of Design to lead the vision, strategy and evolution of Haleon's Design function within the Commercial Digital Services Value Pool.
This is a highly visible leadership role responsible for shaping and scaling enterprise design capabilities across a transformation portfolio expected to deliver more than £250m in commercial benefit over the next 3-5 years. Operating across a complex global environment, you will define the future of design at Haleon, establish a Design Centre of Excellence, and ensure experience-led thinking becomes embedded within strategic decision making.
Working closely with senior leaders across Commercial, Marketing, Digital & Technology and Operating Units, you will drive design excellence, influence investment priorities and ensure digital experiences deliver measurable business value.
This role is suited to a senior design leader who is comfortable operating at enterprise scale, influencing executive stakeholders, building high-performing teams and leading organisational transformation through experience-led innovation.
Key Responsibilities
- Defining and delivering the long-term vision, strategy and operating model for Design across Haleon's commercial organisation.
- Leading the development of a Design Centre of Excellence, establishing standards, governance, methodologies, tooling and best practices.
- Shaping portfolio priorities and investment decisions through customer insight, market intelligence and experience-led thinking.
- Identifying future opportunities through horizon scanning, emerging technologies and evolving customer needs.
- Acting as the senior Design advisor to Commercial, Marketing and Digital & Technology leadership teams.
- Aligning product, technology, data and commercial functions around shared experience outcomes.
Qualifications & Experience
- Demonstrated success leading enterprise-scale Design functions within large multinational organisations.
- Proven ability to define and execute multi-year design strategies aligned to business objectives and growth outcomes.
- Experience establishing or leading Design Centres of Excellence, including governance, standards, operating models and capability frameworks.
- Strong commercial acumen with experience supporting sales, marketing, CRM, customer engagement and commercial transformation initiatives.
- Proven ability to influence executive stakeholders and shape strategic decisions through evidence-based design leadership.
- Experience leading organisational and behavioural change within complex transformation programmes
- Experience within Consumer Health, FMCG, Retail, Pharmacy or Healthcare industries.
- Experience operating within global organisations balancing enterprise strategy and local market execution.
- Understanding of journey management, systems thinking and customer-centric operating models.
2026-09-01
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
Adjustment or Accommodations Request
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
Note to candidates
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
