Working Hours
Monday to Friday: 7:30am to 5:00pm Alternate Saturdays: 8:00am to 12:00pm
What You Will Be Doing
- Building strong relationships with new, existing and lapsed customers.
- Understanding customer requirements and recommending the right building materials and solutions.
- Identifying opportunities to increase sales through upselling and cross-selling.
- Preparing quotations, processing orders and ensuring they are fulfilled accurately and on time.
- Developing your product knowledge by working closely with suppliers and manufacturers.
- Providing expert product advice and practical solutions to customers.
- Advising customers on pricing, trading terms, credit facilities and account management.
- Delivering an outstanding customer experience on every interaction.
- Supporting branch objectives and contributing to the overall success of the team.
- We would love to hear from you if you have experience in a:
- Builders' Merchant
- Timber Merchant
- Plumbing & Heating Merchant
- Roofing Merchant
- Landscaping Merchant
- Civils Merchant
- Construction Supplies business
- Industrial or trade distribution environment
- Previous sales or customer service experience within the merchanting, construction or distribution sector.
- Excellent communication and relationship-building skills.
- A proactive approach with the ability to identify and secure sales opportunities.
- Strong organisational skills and attention to detail.
- Confidence using IT systems and communicating with customers over the telephone.
- A positive attitude and a genuine passion for delivering excellent customer service.
- Enthusiasm – Passionate about delivering outstanding service and achieving results.
- Decency – Honest, respectful and committed to doing the right thing.
- Team Spirit – Working together to achieve success.
- Pride – Taking ownership and delivering quality in everything you do.
- Competitive Basic Salary
- Performance Related Bonus
- Retirement Savings Plan (Pension) with Legal & General
- Life Assurance
- WorkPerks via Reward Gateway
- Aviva Digicare+ Workplace App
- Voluntary benefits including Car Salary Sacrifice, Cycle2Work, Benenden Healthcare and Critical Illness Cover
- Employee Discount
- Refer a Friend Scheme
- Wellbeing Centre
- Recognition Programme
At Jewson, we are proud to be part of STARK Building Materials UK and one of the UK's most trusted builders' merchants. We support tradespeople, contractors, developers and homeowners with the products, expertise and service they need to get the job done. Our people are at the heart of everything we do, and we are committed to creating a supportive, inclusive and rewarding place to build your career.
If you are ready to take the next step in your career and join a business that values expertise, teamwork and exceptional customer service, we would love to hear from you. Apply today.
