Marks and Spencer logo

Customer Assistant - Fashion, Home & Beauty - Harrogate

Marks and Spencer
Department:Sales
Type:ON-SITE
Region:Leeds, England
Location:Harrogate, England, United Kingdom
Experience:Entry level
Estimated Salary:£18,000 - £22,000
Skills:
CUSTOMER SERVICESALESDIGITAL TOOLS
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Job Description

Posted on: July 30, 2026

All the detailsWork Pattern Week 1 Sunday 10:00-19:00 Thursday 13:00-20:00 Friday 13:00-19:30 Week 2 Monday 13:00-20:00 Friday 13:00-20:00 Saturday 12:30-20:00 Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation. We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

  • At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
  • Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
  • Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
  • Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
  • Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.

Originally posted on LinkedIn

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