Administrator (Rangers)

Do you have a knack for organisation, a proactive approach to safety, and the ability to build great relationships with customers and colleagues? If yes, we want to hear from you! Our Rangers team are recruiting a Administrator on a full-time basis. In this varied role, you'll ensure our communities remain clean, safe, and welcoming by:

• Providing full administrative and coordination support to the Rangers team, including scheduling of works, appointments, and activities.
• Proactively managing workflows and service requests to ensure work is allocated, tracked and completed efficiently.
• Acting as a key point of contact between Rangers, housing management colleagues, contractors, and other internal stakeholders.
• Supporting compliance activities by ensuring safety checks, records and mandatory compliance processes are completed and accurately recorded.
• Maintaining accurate digital records, systems and trackers, including effective use of Excel to monitor performance, workloads, and compliance activity.
• Responding to queries from internal teams and external stakeholders in a professional and timely manner.
• Producing reports and management information to support service delivery, performance monitoring and continuous improvement.

Our Ideal Candidate?

• You'll have administration experience including developing schedules and managing workflows to meet strict deadlines and service level agreements.
• You're a confident communicator, able to provide clear advice to customers and maintain professional relationships with internal and external stakeholders.
• You'll have a background or experience in a repairs, estates or facilities setting.
• You're committed to high standards, with a keen eye for detail when recording evidence of task completion and monitoring contractor performance.

Who are Midland Heart? We're one team working together for our tenants. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential. We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times). Interested? See link below to view a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which show us that you have what it takes to make a success of the role. We reserve the right to close the advert prior to the advertised closing date based on the volume of interest received. We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need to be successful in this role.