Business Support Assistant

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. Who We Are NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland. In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way. To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net) Position An exciting opportunity has arisen for a Business Support Assistant based at University Hospital Crosshouse. Please note this vacancy is open to internal candidates only.What You Will Do In support of our core purpose of working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe and Respectful. As a Business Support Assistant you will provide comprehensive, confidential administrative service within the Orthotics Department based at Crosshouse Hospital. Working proactively on you own initiative with a flexible and positive attitude, in conjunction with other team members. You will be the first point of contact for patients and visitors / callers to the Service, ensuring that all enquiries are dealt with promptly and efficiently, providing a positive image, ensuring confidentiality is maintained at all times and adhere to all organisational policies and procedures. You will support the co-ordination for the supply, repair, maintenance and replacement of medical, surgical and Orthopaedic Appliances prescribed for patients by Orthotists within national and locally agreed guidelines. For further information on the role please click the link below to view the job descriptionKnowledge, Training And/or Experience Required To Do The Job

• SVQ Level 3 or equivalent in Business Administration OR equivalent demonstrable experience.
• Ability to work autonomously and manage own workload.
• Proficient IT skills.
• Supported the development, maintenance and reporting of performance management information and the collation of statistical information.
• Broad experience and understanding of the operation of NHS and / or Social Care Services.
• Effective networking capabilities and ability to develop and maintain positive relationships with key partners;
• Used Microsoft Office applications including Word, Excel, PowerPoint and Outlook.
• Knowledge of the various information systems within Health and / or Social Care.
• Knowledge and understanding of the requirements the Partnership has to comply with in relation to Caldicott guidelines and Data Protection.
• Knowledge and understanding of services delivered by East Ayrshire Health and Social Care Partnership.
• Have a knowledge of Health and Safety requirements within an office environment.

For further information on the requirements for the role please click the link below to view the person specificationHours37 hours per week Monday-Friday 9am-5pm If you would like to find out more about the role, please contact Karen McAllister on 07818115640. Additional Information For Overseas Candidates To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack. It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form. The Recruitment Team are unable to answer individual queries at application stage about this, please visit here for further information. Additional Information For All Candidates You should apply for this post by completing the application process on JobTrain.

• DO NOT upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date. Late applications will not be accepted.
• For help to complete an application on JobTrain, please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
• Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.
• Please check your email regularly (including junk folders) and also your JobTrain account for updates.
• Please contact JobTrain Candidate Support Hub: https://jobseekersupport.jobtrain.co.uk/support/home - for advice and support with any system issues.
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• Once you have submitted your application form you will be unable to make any amendments.
• Some of our vacancies are for internal candidates only. If you are a staff member, please ensure you update your JobTrain profile to reflect that you are employed by NHS Ayrshire and Arran.
• Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

NHS Ayrshire and Arran has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is, without exception, granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk We are unable to provide sponsorship for bank contracts.