The primary function of the role is to process bills for the firm's clients who require their bills to be transmitted electronically. This will include understanding the client's e-billing system as well as how bills are processed in the firm's practice management system and through the E-billing Hub.
This role can be based in Leeds, Manchester or Birmingham and will be working Monday – Friday 9.30am – 5.30pm (flexibility required).
Main duties and responsibilities:
- Preparing and uploading of electronic invoices to our clients' various e-Billing platforms
- Ensuring that bills are processed within the client specified timescales
- Ensuring compliance with all client e-Billing Guidelines and Vendor Requirements
- Working efficiently on a daily basis to resolve issues including short payment and rejections.
- Maintaining logs of processed and/or rejected invoices.
- Maintaining timekeeper, matter, rates, and invoice data held within various e-Billing systems for e-Billed clients
- Updating monthly accruals, reporting, budgets within the clients’ e-Billing portals
- Liaising with partners and lawyers to ensure compliance with the agreed client guidelines and our internal billing processes
- Perform regular reconciliation between Aderant and the client portals to ensure that all bills have been uploaded successfully
- Provide regular updates to eBilling Team Manager on any process changes and/or training needs to ensure effective query resolutions and processing.
- Work closely with the appropriate credit controller to ensure they are kept up to date in relation to the status of unpaid bills within the e-Billing portals
- To escalate any unresolved e-Billing issues to the E-Billing Team Manager in the first instance
- Provide cover for and support to the other members of the E-Billing team where necessary
Qualifications:
- Ideally educated to A Level standard
- 5 GSCES ‘S including minimum grade C GCSE Maths and English Language
You will be experienced in complex billing and eBilling activities within the professional services sector. You will be dealing with billings across multiple currencies and so prior experience working within an international business would be advantageous.
- E-Billing experience is essential
- Experience in complex & high-volume billing
- Experience of working within a professional services organisation
- Experience of billing on a Practice management system (ideally Aderant or similar)
- Experience with various eBilling platforms and functionalities.
- Highly numerate
- Working knowledge of Solicitor's accounts rules
- Proven ability to prioritise workload within a busy environment and meet deadlines
- Sound IT Skills in particular Excel
- Accurate with excellent attention to detail
- Good communication skills (written and oral)
