Scheme Support Officer

Summary A full-time Scheme Support Officers in a short term Supported Accommodation scheme in Newport. You will be required to work on a rolling rota which includes days, evenings, sleep-ins (£62.64 each sleep), weekend and bank holiday availability. OverviewWho are Codi Group? Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential. Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives. Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other. About The Role This is a Scheme Support Officer role based in our Supported accommodation service, In2Change, Newport. We have a team of Lead Project Workers, Project Workers & Scheme Support Officers. Providing 24/7 Support to our diverse group of customers. Working in a team, you will provide support to a diverse range of people (18+). All are from various backgrounds, currently experiencing trauma and having complex needs. These can range from alcohol or substance misuse, mental health, anti-social behaviour. Through using a Psychologically Informed Environment (PIE) & working with external agencies, you will help provide deliver meaningful activities/workshops. Alongside providing housing related support to equip our customers with the knowledge, skills and tools that they need to be able to live independent lives. Your Day Will Consist Of

• Engaging and interacting with the people we support
• Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
• Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
• Dealing with challenging behaviours
• Addressing any additional needs, the people we support might have

Skills And Experience Needed

• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people’s lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

Full list of duties and can found on the Job description. Values At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them. Pay and Pensions

• £24,531.00 FTE (£12.75 per hour)
• Sleep-in rate: £62.64 per 8 hour shift
• Pension Choices:

• Defined Contribution (DC) Scheme with matched contributions up to 10%. Or,
• Defined Benefit (DB) 1/80th of final salary for every year of service.

• 3 x Life Cover linked to pension membership
• Saving scheme with competitive interest rate
• Give As You Earn scheme for tax efficient charity donations
• From 1st April 2026 the option to be either weekly or monthly paid.

Time off and Flexibility

• 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 years service or cash equivalent of 1 days’ annual leave.
• Maternity & Adoption Leave: 20 weeks
• Paternity Leave: 3 weeks

Wellbeing

• Sick Pay, rising with length of service up to 6 months full pay after 4 years.
• Eyecare: Up to £100 reimbursement towards eye tests and glasses.
• Free counselling, coaching, wellbeing team, and OH service to all colleagues
• Annual Health Check
• Health Cash Plan

Getting Around

• Mileage paid at 45p plus 5P per passenger per mile
• Cycle to Work Scheme

Personal Development

• Continuous professional training and development
• Leadership development programmes
• Professional memberships needed for your role are reimbursed
• Career coaching
• Support with funding and time for qualifications

Perks and Recognition

• Long Service Awards
• Blue Light Card Eligibility giving discounts at 15,000 brands.
• Colleague Discount platform

FREDIE At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now. If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact Support.talent@codigroup.co.uk or 0300 373 5262 How do you apply? If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly. If you’re shortlisted, you’ll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.